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Texas Department of Insurance
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Notices

For workers’ compensation questions concerning the Uvalde event, visit our staff at Family Assistance Center (Uvalde County Fairplex, 215 Veterans Lane) or call us at 800-252-7031, option 1. See our online resources.


DWC headquarters has moved to the Capitol Complex. Stakeholders: please use the new mailing address for ALL correspondence with DWC:

Division of Workers' Compensation
PO Box 12050
Austin, TX 78711

Division of Workers' Compensation contact information

Phone numbers and e-mail addresses | Office locations | Safety Violations Hotline | Office closure lineExecutive staff listing/organizational chart

Need help with your workers' compensation claim?

Call and speak to a customer assistant at 800-252-7031, option 1.

Need help with TXCOMP?

Call 888-489-2667 or email TXCompHelp@tdi.texas.gov.

Phone numbers and email addresses

Contact Phone # Email or fax number
DWC Media Relations 512-804-4208 DWCCommunications@tdi.texas.gov
Workplace Safety 800-252-7031, Option 2 Healthsafety@tdi.texas.gov
OSHCON 800-252-7031, Option 2 OSHCON@tdi.texas.gov
Accident Prevention Services 800-252-7031, Option 2 APS@tdi.texas.gov
Workplace Safety Resources 800-252-7031, Option 2 ResourceCenter@tdi.texas.gov
Safety Training 800-252-7031, Option 2 SafetyTraining@tdi.texas.gov
Safety Violations Hotline 800-452-9595 SafetyHotline@tdi.texas.gov
Bureau of Labor Statistics
(Survey of Occupational Injuries & Illnesses)
866-237-6405
CompConnection for Health Care Providers 800-252-7031, Option 3 CompConnection@tdi.texas.gov
Hearings 512-804-4010 512-804-4011 fax
Medical Fee Dispute Resolution 800-252-7031, Option 3 MDRInquiry@tdi.texas.gov
Self-Insurance Regulation 512-804-4775 SelfInsurance@tdi.texas.gov
Open Records Requests 512-490-1021 Open records requests
Plain Language Notices 512-490-1059 fax
Report Suspected WC Fraud 844-FRAUD99 or 512-804-4710 DWCFraud@tdi.texas.gov
TXCOMP 888-489-2667 TXCompHelp@tdi.texas.gov
Website issues -- webstaff@tdi.texas.gov

Offices by city

Some DWC offices have limited lobby hours as shown below. For these offices, contact Claims & Customer Services at 800-252-7031, option 1, to confirm hours before visiting.

Office Address

Division of Workers'
Compensation - mailing address for all correspondence

Division of Workers' Compensation
PO Box 12050
Austin, TX 78711

Division of Workers'
Compensation - Central Office

Austin customer service staff are in the process of moving. Until further notice, please call before visiting.

1601 Congress Ave.
Austin, TX 78701

map

Austin-area hearings will be held at the Metro Center location through September 22, 2022. If you are scheduled for an Austin hearing, please check your set notice for address information. You will be notified if the location changes.

Abilene

Limited lobby hours. Call before visiting.

1290 S. Willis, Suite 102
Abilene, TX 79605-4064

Amarillo

7112 IH-40, West, Bldg. D
Amarillo, TX 79106-2503

Austin

Austin customer service staff are in the process of moving. Until further notice, please call before visiting.

7551 Metro Center Drive, Suite 100, MS - 301
Austin, Texas 78744-1645

Austin-area hearings will be held at the Metro Center location through September 22, 2022. If you are scheduled for an Austin hearing, please check your set notice for address information. You will be notified if the location changes.

Beaumont

Limited lobby hours. Call before visiting.

Concord Square Office Park
6430 Concord Rd.
Beaumont, TX 77708-4315

Corpus Christi

5155 Flynn Parkway, Suite 218
Corpus Christi, TX 78411-4316

Dallas

1250 W. Mockingbird Lane, Suite 200
Dallas, TX 75247-6952

Denton

Limited lobby hours. Call before visiting.

Dallas Dr. Tech Center
625 Dallas Dr., Suite 475
Denton, TX 76205-5299

El Paso

El Paso State Office Building
401 East Franklin Avenue, Ste 330
El Paso, TX 79901-1250

Fort Worth

150 Westpark Way, Suite 345
Euless, TX 76040-3708

Houston East

Elias Ramirez Building
5425 Polk Street, Suite 130
Houston, TX 77023-1454

Houston West

350 N. Sam Houston Pkwy. E. Ste. 110
Houston, TX 77060-3318

Laredo

500 E Mann Road, Suite B2
Laredo, TX 78041-2630

Lubbock

Limited lobby hours. Call before visiting.

22 Briercroft Office Park, Suite A
Lubbock, TX 79412-3089

Lufkin

Limited lobby hours. Call before visiting.

310 Harmony Hill Drive, Suite 100
Lufkin, TX 75901-5953

Midland/Odessa

Limited lobby hours. Call before visiting.

Executive Office Park
4500 West Illinois Avenue, Suite 315
Midland, TX 79703-5486

San Angelo

Limited lobby hours. Call before visiting.

State of Texas Services Center
622 S. Oakes, Suite M
San Angelo, TX 76903-7035

San Antonio

The Brownwood Building
4440 S Piedras Drive, Suite 205
San Antonio, Texas 78228-1217

Tyler

Limited lobby hours. Call before visiting.

3800 Paluxy Drive, Suite 570
Tyler, TX 75703-1665

Waco

Raleigh Building
801 Austin Ave., Suite 840
Waco, TX 76701-1937

Weslaco

1108 West Pike Blvd.
Weslaco, TX 78596-4651
Last updated: 9/23/2022