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Texas Department of Insurance
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Notices

For workers’ compensation questions concerning the Uvalde event, visit our staff at Family Assistance Center (Uvalde County Fairplex, 215 Veterans Lane) or call us at 800-252-7031, option 1. See our online resources.


DWC headquarters will move from its current location to the Capitol Complex in the summer of 2022.

Stakeholders: please use the new mailing address for ALL correspondence with DWC starting now:
Division of Workers' Compensation
PO Box 12050
Austin, TX 78711

Division of Workers' Compensation contact information

Phone numbers and e-mail addresses | Office locations | Safety Violations Hotline | Office closure lineExecutive staff listing/organizational chart

Need help with your workers' compensation claim?

Call and speak to a customer assistant at 800-252-7031, option 1.

Need help with TXCOMP?

Call 888-489-2667 or email TXCompHelp@tdi.texas.gov.

Phone numbers and email addresses

Contact Phone # Email or fax number
DWC Media Relations 512-804-4208 DWCCommunications@tdi.texas.gov
Workplace Safety 800-252-7031, Option 2 Healthsafety@tdi.texas.gov
OSHCON 800-252-7031, Option 2 OSHCON@tdi.texas.gov
Accident Prevention Services 800-252-7031, Option 2 APS@tdi.texas.gov
Workplace Safety Resources 800-252-7031, Option 2 ResourceCenter@tdi.texas.gov
Safety Training 800-252-7031, Option 2 SafetyTraining@tdi.texas.gov
Safety Violations Hotline 800-452-9595 SafetyHotline@tdi.texas.gov
Bureau of Labor Statistics
(Survey of Occupational Injuries & Illnesses)
866-237-6405
CompConnection for Health Care Providers 800-252-7031, Option 3 CompConnection@tdi.texas.gov
Hearings 512-804-4010 512-804-4011 fax
Medical Fee Dispute Resolution 800-252-7031, Option 3 MDRInquiry@tdi.texas.gov
Self-Insurance Regulation 512-804-4775 SelfInsurance@tdi.texas.gov
Open Records Requests 512-490-1021 Open records requests
Plain Language Notices 512-490-1059 fax
Report Suspected WC Fraud 844-FRAUD99 or 512-804-4710 DWCFraud@tdi.texas.gov
TXCOMP 888-489-2667 TXCompHelp@tdi.texas.gov
Website issues -- webstaff@tdi.texas.gov

Offices by city

Some DWC offices have limited lobby hours as shown below. For these offices, contact Claims & Customer Services at 800-252-7031, option 1, to confirm hours before visiting.

Office Address
Division of Workers'
Compensation - mailing address for all correspondence
Division of Workers' Compensation
PO Box 12050
Austin, TX 78711

Abilene

Limited lobby hours. Call before visiting.

1290 S. Willis, Suite 102
Abilene, TX 79605-4064

Amarillo

7112 IH-40, West, Bldg. D
Amarillo, TX 79106-2503

Austin

Limited lobby hours. Call before visiting.

7551 Metro Center Drive, Suite 100, MS - 301
Austin, Texas 78744-1645

Beaumont

Limited lobby hours. Call before visiting.

Concord Square Office Park
6430 Concord Rd.
Beaumont, TX 77708-4315

Corpus Christi

5155 Flynn Parkway, Suite 218
Corpus Christi, TX 78411-4316

Dallas

1250 W. Mockingbird Lane, Suite 200
Dallas, TX 75247-6952

Denton

Limited lobby hours. Call before visiting.

Dallas Dr. Tech Center
625 Dallas Dr., Suite 475
Denton, TX 76205-5299

El Paso

El Paso State Office Building
401 East Franklin Avenue, Ste 330
El Paso, TX 79901-1250

Fort Worth

150 Westpark Way, Suite 345
Euless, TX 76040-3708

Houston East

Elias Ramirez Building
5425 Polk Street, Suite 130
Houston, TX 77023-1454

Houston West

350 N. Sam Houston Pkwy. E. Ste. 110
Houston, TX 77060-3318

Laredo

500 E Mann Road, Suite B2
Laredo, TX 78041-2630

Lubbock

Limited lobby hours. Call before visiting.

22 Briercroft Office Park, Suite A
Lubbock, TX 79412-3089

Lufkin

Limited lobby hours. Call before visiting.

310 Harmony Hill Drive, Suite 100
Lufkin, TX 75901-5953

Midland/Odessa

Limited lobby hours. Call before visiting.

Executive Office Park
4500 West Illinois Avenue, Suite 315
Midland, TX 79703-5486

San Angelo

Limited lobby hours. Call before visiting.

State of Texas Services Center
622 S. Oakes, Suite M
San Angelo, TX 76903-7035

San Antonio

The Brownwood Building
4440 S Piedras Drive, Suite 205
San Antonio, Texas 78228-1217

Tyler

Limited lobby hours. Call before visiting.

3800 Paluxy Drive, Suite 570
Tyler, TX 75703-1665

Waco

Raleigh Building
801 Austin Ave., Suite 840
Waco, TX 76701-1937

Weslaco

1108 West Pike Blvd.
Weslaco, TX 78596-4651
Last updated: 8/15/2022