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Texas Department of Insurance
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Get help with an insurance question


Call our toll-free Help Line at 800-252-3439 for help with insurance questions and concerns. The help line is open 8 a.m. to 5 p.m. Central time, Monday through Friday. 

File a complaint

We also help consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. Each year, we help thousands of Texans get millions of dollars in additional claim payments and refunds. Learn how to get help with an insurance complaint.

Report fraud

If you believe you've been a target of insurance fraud or you suspect fraud, call 800-252-3439 to report. Or you can report it online.

Questions? Call us at 800-252-3439.

Last updated: 1/12/2022