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Texas Department of Insurance
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customer services staff

Who can help me if I get sick or injured at work?

If you become sick or are injured at work there is help. DWC claims and customer services staff talk about all the ways we are here for you.

Watch: "We are here for you."

Injured employee resources

Workers’ compensation is an insurance program managed by the State of Texas. It provides pay and medical benefits to employees who have a work-related injury or illness. Not all Texas employers provide workers' compensation insurance, but most do. Your employer must have workers' compensation insurance for you to get benefits.

Don’t miss out on receiving important notices about your claim. If your address or phone number changes, call DWC at 800-252-7031, option 1.

Recursos informativos para empleados/empleados lesionados en español.

Your Guide to Workers' Comp video series

DWC

  • Regulates workers’ compensation benefits in Texas. DWC does not pay benefits on workers’ compensation claims. Insurance carriers pay workers' compensation benefits.
  • Helps resolve disputes with insurers and employers.
  • Provides workplace safety and health services.
  • Can help with your claim. Just call 800-252-7031, option 1.
  • Will meet with you in person at offices across Texas.
  • Can help you file a complaint.

If you are injured

Report the injury or illness to your employer. DWC will send you a notice of injury packet with the following documents:

If you don't get a packet or need help with your claim, call DWC at 800-252-7031, option 1.

Last updated: 9/12/2018