Consumer Protection
Learn about insurance, check rates, and get help with your questions and complaints. You can also call us from 8 a.m. to 5 p.m. Central time, Monday to Friday: 1-800-252-3439.
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Insurance information
Consumer protection services
Our Consumer Protection staff are ready to answer your insurance questions. Want to know how to resolve a medical bill? Need to compare insurance rates? Can’t find that lost life insurance policy? We can help.
We’ve helped answer calls from people just like you and have helped them recover millions in claims and premium payments.
Call us from 8 a.m. to 5 p.m. Central time, Monday to Friday: 1-800-252-3439
Email us: ConsumerProtection@tdi.texas.gov
Consumer tips
We all want to make good decisions about our insurance, but who has time for more research and reading? TDI's Take 5 is here to help. We break down the hard topics and make them easy to read or watch during a five-minute break from your busy day. We'll give you tips on shopping for insurance, understanding your policies, and protecting yourself from fraud. And you'll still have time for coffee.
Resources
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