Complaint Information
Helping You With Your Insurance Complaint - Explains how the Texas Department of Insurance assists Texans with insurance complaints.
File a Complaint
TDI has a single complaint form for all types of insurance including auto, homeowners, life, health, title, and workers' compensation. Please follow the instructions on the form to provide additional information for certain types of complaints, for example, title, HMO, and workers' compensation claim complaints. Also health care providers should use Attachment A, accessed via a link within the form, to provide additional claim-specific information. To file a complaint in English or Spanish, use the online form at the link below. You may also use the "easy print" option to print out the form then fill in the information and mail or fax your complaint back to TDI.
- English Online Form
- En Español En linea Forma | RTF Format | PDF Format
- Easy Print Form RTF Format | PDF Format
Other Complaint Resources
- Internet Complaint Information System (ICIS) - Provides summaries of complaint database files by quarter and by line of insurance.
- NAIC Consumer Information Source - CIS allows consumers to view a variety information about insurance companies and to file insurance company complaints.
- Insurance Company Profile - Provides company license information, history, financial data, and number of justified complaints filed against the company.
- HMO Profiles - Provides company contacts, service areas, general complaint and financial data, and other company information about HMOs. Information sorted by HMO company name. Also provides definitions for commonly used HMO terminology.
- HMO Complaint Summaries
Complaint Indexes by Calendar Year
Complaint Index 2010 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
Complaint Index 2009 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
Complaint Index 2008 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
Complaint Index 2007 - Auto | Home | Accident/Health | Life/Annuity | Workers' Compensation
For more information contact:
Last updated: 12/16/2011
