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Disasters: how to prepare and recover

Disaster preparation

When preparing for a disaster, don’t forget to make sure your home, property and auto insurance policies are in order.

Go to our Before the storm web page to learn how to prepare for a disaster and make sure you have the right type of insurance. 

Help after the storm

tdi-in-houston.jpgVisit our Help after the storm page for information to help you recover and rebuild. Topics include:

  • Filing a claim and what to expect
  • Frequently asked questions
  • Options if your insurance isn’t paying enough or denies a claim
  • When repairs need a windstorm inspection
  • How to avoid contractor scams

Our role during a disaster: how we help

We send investigators to areas hard-hit by storms to help deter fraud, which can range from shoddy repairs to price gouging. In the worst cases, contractors may simply take your money and run.

We also help make sure Texans get fast and fair service from their insurance companies. During a disaster, this includes helping storm victims by:

  • Finding contact information for their insurance companies.
  • Answering questions about insurance.
  • Explaining the insurance claims process.
  • Resolving problems or complaints about an insurance company, agent, or adjuster.

Publications

Texas Windstorm Insurance Association

Insurance help for people on the Texas coast

Resources

For more information, contact: