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Disasters: how to prepare and recover

Disaster preparation

When preparing for a disaster, don’t forget to make sure your home, property and auto insurance policies are in order.

Go to our Before the storm web page to learn how to prepare for a disaster and make sure you have the right type of insurance. 

Disaster recovery

image of a storm-damaged houseRecovering from a storm or other disaster can be hard. Check out our After the storm web page for helpful information. Topics include:

  • Tips for recovery.
  • Repairing your home.
  • Looking out for fraud.
  • Resolving your claim.
  • Hiring a public adjuster.

Recovering from Harvey?

Help after HarveyVisit our Help after Harvey web page for links to learn how we can help you, tips for filing claims, what to do if your car is flooded, preventing contractor fraud, and more. We also have links to helpful disaster recover resources and short videos.

Disaster preparation and recovery tips

Help after a storm: beware of scamsHelp after a storm: beware of scams

Scam artists too often follow a large storm or disaster. We tell you how to recognize and protect yourself from fraud.

Help after a storm: your insurance claimsHelp after a storm: your insurance claims

If your home was damaged by a storm, you’ve probably got questions about your insurance coverage. We walk you through the major types of policies that will cover damage to your property.

Our role during a disaster: how we helpHelp after a storm: how we help

We can help with your insurance questions and concerns. Call us at 1-800-252-3439 if you need information, have a complaint, or can't locate your agent or company.

More tips:

Our role during a disaster: how we help

We send investigators to areas hard-hit by storms to help deter fraud, which can range from shoddy repairs to price gouging. In the worst cases, contractors may simply take your money and run.

We also help make sure Texans get fast and fair service from their insurance companies. During a disaster, this includes helping storm victims by:

  • Finding contact information for their insurance companies.
  • Answering questions about insurance.
  • Explaining the insurance claims process.
  • Resolving problems or complaints about an insurance company, agent, or adjuster.


Texas Windstorm Insurance Association

Insurance help for people on the Texas coast


For more information, contact: