Information you send to DWC must be sent to the other parties, and it must be sent securely.
This information includes:
- Forms — forms sent by the parties asking for action. For example, to set a BRC or hearing, to get clarification of a designated doctor report, to change an address.
- Requests — formal requests to an administrative law judge. For example, a request for a continuance, request to modify issues, request to compel answers to interrogatories, or request to order a subpoena.
- Exchanges — information shared between parties before a BRC or hearing.
- Hearing exhibits — information about a claim that you want the administrative law judge to consider.
How do I send my information?
You can mail information or send it electronically if the other party has a fax number or an email address.
DWC encourages fax or encrypted email. Encryption keeps your confidential information private. Most email providers have a way to encrypt email before sending.
Send forms and requests to DWC by:
- Fax: 512-804-4011
- Mail:
Texas Department of Insurance, Division of Workers’ Compensation
Hearings, Mail Code HRG
PO Box 12050
Austin, TX 78711-2050 - Secure File Transfer Protocol (SFTP): An SFTP account is a secure, electronic way to upload your documents.
- If you want an SFTP account, contact DWC at eFiling-Help@tdi.texas.gov.
- To learn more, go to electronic filing options.
Send benefit review conference (BRC) exchanges, hearing exchanges, and hearing exhibits to DWC by:
- Email:
- BRC_Exchanges@tdi.texas.gov (Use an underscore between BRC and Exchanges).
- CCH_Exhibits@tdi.texas.gov (Use an underscore between CCH and Exhibits).
- Fax: 512-804-4011
- Break your documents into separate sections of less than 40 pages each.
- Fax each section separately with a cover page.
- Each cover page should include:
- the claim number; and
- the number of each section. For example, Section 1 of 3, Section 2 of 3, and so on.
- Mail:
Texas Department of Insurance, Division of Workers’ Compensation
Hearings, Mail Code HRG
PO Box 12050
Austin, TX 78711-2050 - Secure File Transfer Protocol (SFTP)
Questions?
If you have questions about sending information call 512-804-4010.
Remember, information sent to DWC must be sent to the other parties. There are deadlines and requirements for sending information for BRCs and hearings.