Protect your money when you buy insurance by paying the insurance company directly.
Some insurance companies offer their own mobile payment apps. Unless your bank approves, you should avoid using other mobile apps to pay for coverage.
Texas consumers have filed complaints about using non-company, or third-party, mobile apps to pay for insurance they never got. They’ve also complained about not being able to get their money back.
"Anyone who tells you to send money for insurance using a third-party mobile app might be involved in a scam," said Cindy Wright, a TDI consumer assistance expert. "Be cautious."
Have an insurance question? Call TDI’s Help Line at 800-252-3439 weekdays from 8 a.m. to 5 p.m. Central time.
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