Skip to Top Main Navigation Skip to Content Area Skip to Footer
Texas Department of Insurance
Topics:   A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All

Health care provider training

Register for live training (calendar).

Watch on-demand videos below.

Introduction to Workers' Compensation

🎥 Watch video  | 📃 Handout  | 📊 View slides

This webinar is designed for those new to workers’ compensation, providing an opportunity to 'stretch' their knowledge about how workers’ compensation is different in comparison to other payor systems. Attendees will also learn about the administration of medical benefits and how to access DWC resources.

How to Become a Texas Workers' Compensation Treating Doctor

🎥 Watch video | 📃 Handout | 📊 View slides

In this webinar, attendees will learn how injured employees select a treating doctor, and how a doctor can ‘hurdle’ the requirements to become a treating doctor for both non-network and certified workers' compensation health care network cases. This session will also cover the TxComp system requirements, financial disclosure obligations, and the steps involved when an injured employee changes their treating doctor.  

Navigating TXCOMP

🎥 Watch video

This video walks you through using TXCOMP, DWC's automated system that allows public access to non-confidential workers' compensation information. Learn how to verify an employer's workers' compensation coverage, locate a health care provider by type, specialty, and location, and report financial interest.

Health Care Provider Roles and Responsibilities

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar provides 'functional training' for health care providers on how they can participate in workers’ compensation, outlining their various roles and responsibilities. 

Identifying a Workers’ Compensation Patient

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar explains how 'high intensity training’ in registration and intake is crucial for preventing non-payment. This session will also demonstrate how to verify coverage using online tools and resources.

Amended rule: MMI Exams by Telemedicine

🎥 Watch video | 📊 View slides

This webinar will discuss amendments to 28 Texas Administrative Code Section rule 133.30, Telemedicine, Telehealth, and Teledentistry Services on or after June 1, 2025, allowing treating doctors to perform maximum medical improvement examinations by telemedicine or telehealth when there is no impairment.

Return to Work for Health Care Providers and the Work Status Form

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar outlines the benefits of working after an injury, and the negative consequences of medically unnecessary time away from work. The session includes a review of the requirements for completing and submitting the work Status Report (DWC From-073).

Preauthorization, Medical Necessity and Utilization Review

🎥 Watch video 📃 Handout | 📊 View slides

This webinar focuses on a 'drop set' review of the preauthorization process and how medical necessity is determined through the utilization review process. This session reviews the presumption of medical necessity and how to document exceptions to the treatment guidelines. Attendees will learn the steps for requesting preauthorization, submitting reconsideration requests for denials, and navigating the independent review process.  

Medical Documentation for Treating Providers

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar will help healthcare providers ‘climb’ to key insights, equipping attendees with best practices for documenting workers' compensation cases. Attendees will learn how to maintain thorough, organized records while ensuring legal and regulatory compliance.

Health Care Provider Billing Procedures

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar will provide 'circuit training' for the health care provider relating to submission of medical bills and the requirement for the insurance carrier in processing the medical bills.  The webinar reviews medical documentation requirements and billing deadlines.

Texas Workers’ Compensation 2026 Professional and Workers’ Compensation Specific Exams Reimbursement Rates

🎥 Watch video | 📊 View slides

This webinar will provide attendees with the new year’s conversion factors for non-network professional services, both in office and professional services provided to injured employees while in a facility. The session will also provide the maximum medical improvement, impairment rating, and similar exams reimbursement rates for 2026 based on the Medicare Economic Index (MEI). 

Health Care Provider Professional Reimbursement

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar will provide health care providers with 'strength training' information relating to the professional medical services, workers’ compensation specific services and reimbursement amounts.   

Billing and Reimbursement Training for Designated Doctor and Other Certifying Doctor Exams

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar will help designated doctors, required medical exam doctors and other certifying doctors ‘build strength’ in their knowledge of the new billing and reimbursement rules that became effective June 1, 2024. This session will review medical bill training relating to workers’ compensation specific services like maximum medical improvement, impairment rating, and other similar exams.

Certified Workers' Compensation Health Care Networks

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar guides health care providers on how to 'push up' through the general requirements for delivering health care within a certified workers’ compensation health care network. Medical office staff will learn how to identify a network claim during the patient intake and registration process. This session also covers the responsibilities for verifying network contracts and obtaining approval for out-of-network care.

Medical Bills Denied for Compensability, Extent of Injury, Relatedness or Liability (CERL)

🎥 Watch video 1 and video 2 | 📃 Handout | 📊 View slides 1 and slides 2

Video 1 - This part 1 webinar discusses the first report of injury and helps the health care provider identify medical bill denials for compensability, extent of injury, relatedness, or liability.  The webinar looks at strategies for avoiding this type of medical bill denial and what not to do after receiving one and introduces the benefit dispute resolution process.

Video 2 - This part 2 webinar gives a health care provider step-by-step instruction, including developing causation information, for benefit dispute resolution when a medical bill is denied for compensability, extent of injury, relatedness, or liability. 

Medical Fee Dispute Resolution (MFDR)

🎥 Watch video | 📃 Handout | 📊 View slides

This webinar reviews the process for submitting medical fee dispute resolution requests and the process for resolving disputes over the denial or reduction of a medical bill for non-workers’ compensation network and out-of-network health care services.  This webinar does not include dispute resolution when medical bills are denied for compensability, extent of injury, relatedness, liability, or medical necessity.  

For more information, contact: CompConnection@tdi.texas.gov