Coronavirus resources

This page provides information for stakeholders in the Texas Workers’ Compensation system as it relates to coronavirus (COVID-19). Here are some state and federal resources you may find helpful.

The Department of State Health Services (DSHS) is the lead agency on the coronavirus response in Texas.

Updated data call results

COVID-19 in the Texas Workers' Compensation System - 5/31/22 | 3/2/22 | 12/8/21 | 8/30/21 | 6/2/21 | 3/4/21 | 12/17/20 | 11/10/20

Coronavirus resources

Texans can dial 2-1-1 option 6 for information on COVID-19 and local community resources on health care, utilities, food, housing and more.

File for unemployment benefits with the Texas Workforce Commission

COVID-19 vaccine provider locations

Bulletins

News

Senate Bill 22, 87th Legislature, Regular Session (2021) memo | FAQ | Sample Request to Process English/Spanish 7/19/21
Senate Bill 22, 87th Legislature, Regular Session (2021) 6/21/21
COVID-19: Contested Case Hearings 4/15/21
Reporting COVID-19 and COVID-19 Vaccine Reaction Claims 3/2/21
Updated DWC Meeting and Event Plans 7/1/20
Preauthorization Extensions 5/14/20
PSI Testing Important Notice: Update Concerning COVID-19 (Novel Coronavirus) 5/4/20
Due to COVID-19, the Texas OSHA Consultation Program is now providing virtual workplace safety consultations 5/1/20
Maximum medical improvement (MMI) and impairment rating (IR) evaluations are not permitted through telemedicine 4/29/20
Draft Data Call for Information Regarding COVID-19 - Memo | Draft data call | Draft selected insurance carriers
Comment deadline: 5 p.m., Central time, on May 8, 2020
COVID-19: Centers for Medicare and Medicaid Services (CMS) issues guidance on telemedicine and telehealth 4/2/20
COVID-19: Suspension of Texas Government Code Sections 607.002 (1) and (2) 3/30/20
COVID-19: Division of Workers’ Compensation Operations - Update 3/27/20
COVID-19: Division of Workers’ Compensation Operations 3/24/20
Division of Workers’ Compensation Precautionary Measures for COVID-19 3/13/20

For employers/employees | Para empleadores/empleados

DSHS posters: Stop the Spread of Germs English | Chinese | Spanish
Symptoms of Coronavirus English | Spanish

To report a safety or health hazard, call our 24-hour, toll-free number, 800-452-9595, or email safetyhotline@tdi.texas.gov. Calls are taken in English and Spanish.

Need help with a claim? Call 800-252-7031, option 1.

Para reportar un peligro de seguridad o salud, llame las 24 horas a nuestra línea de teléfono gratis al 800-452-9595, o envíe un correo electrónico a safetyhotline@tdi.texas.gov. Las llamadas son tomadas en inglés y en español.

¿Necesita ayuda con una reclamación? Llame al 800-252-7031, opción número 1.

Health care providers

Health care provider FAQs
CDC: Guidance for health care professionals
CDC: ICD-10 Infectious Diseases coding guidelines 4/01/2020
CDC: ICD-10 Coronavirus coding guidelines 2/20/2020
CDC: ICD-10 Coronavirus coding guidelines
CMS: New CMS billing codes for Covid-19 testing
DSHS: Information for healthcare professionals
OSHA: Resources for health care workers

Questions? Call 800-252-7031, option 3, or email compconnection@tdi.texas.gov.
Telehealth is a great tool in battling the spread of infections. Texas workers’ compensation allows for billing and reimbursement of certain telemedicine and telehealth services in place of regular on-site medical care.

Insurance carriers

Contact information

Health care providers
compconnection@tdi.texas.gov
800-252-7031, Option 3

Employers
healthsafety@tdi.texas.gov
800-687-7080
512-804-4600

Hearings
512-804-4010

Questions from the media
DWCCommunications@tdi.texas.gov

Injured employees
800-252-7031, Option 1

Report a safety or health hazard
800-452-9595
safetyhotline@tdi.texas.gov

All other questions
DWCExternalRelations@tdi.texas.gov

Last updated: 8/1/2022