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Texas Department of Insurance
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If you got services or supplies on or after January 1, 2024


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Answer a few easy questions to find out if we can help you with the surprise bill or if you have other options.

What type of health insurance coverage do you have?

My insurance card has TDI or DOI on it. (See examples)

I'm insured through the Employees Retirement System of Texas (ERS).

I'm insured through the Teacher Retirement System of Texas (TRS) ActiveCare or TRS-Care Standard for non-Medicare retirees.

I have a Texas Farm Bureau plan.

I have a self-funded plan that follows Texas surprise billing laws.

I have another type of coverage.

If you’re not sure what type of coverage you have, you can:

  • Call our Help Line at 800-252-3439.


  • Ask your benefits coordinator or check your health plan's member booklet.
Last updated: 5/10/2024