• Increase Text Icon
  • Decrease Text Icon
  • Email Icon
  • Print this page
You are here: Home . bulletins . 2008 . cc42
Archived File – for Reference Use.
Links and contact information may be outdated.

COMMISSIONER'S BULLETIN # B-0044-08

July 24, 2008


To: :ALL INSURANCE COMPANIES, CORPORATIONS, EXCHANGES, MUTUALS, RECIPROCALS, ASSOCIATIONS, LLOYDS, OR OTHER INSURERS WRITING PROPERTY AND CASUALTY INSURANCE IN THE STATE OF TEXAS AND TO AGENTS AND REPRESENTATIVES ANDTHE PUBLIC GENERALLY


Re: Hurricane Dolly - State of Emergency - An Extraordinary Event Insurance Code, Chapter 559, Credit Scoring and Credit Information

On July 22, 2008, Governor Rick Perry issued a proclamation declaring a disaster due to the effects of Tropical Storm Dolly, certifying that Tropical Storm Dolly poses a threat of imminent disaster to Aransas, Bexar, Brooks, Calhoun, Cameron, Hidalgo, Jim Wells, Kenedy, Kleberg, Nueces, Refugio, San Patricio, Victoria and Willacy counties beginning July 22, 2008, and directing that all necessary measures both public and private as authorized under §418.017 of the Texas Government Code be implemented to meet that threat. The proclamation also states that, as provided in §418.016 of the Texas Government Code, all rules and regulations that may inhibit or prevent prompt response to this threat are suspended for the duration of the incident.

Tropical Storm Dolly made landfall as a Category 2 hurricane. With the possible relocation of hurricane victims and other personal hardships sustained by residents of Aransas, Bexar, Brooks, Calhoun, Cameron , Hidalgo , Jim Wells, Kenedy, Kleberg, Nueces , Refugio, San Patricio , Victoria and Willacy counties , regardless of where those residents have temporarily relocated, the Texas Department of Insurance reminds carriers of their obligations pursuant to Section 559.103 of the Texas Insurance Code. These obligations apply to the writing of personal insurance in this state, including the writing of personal insurance for Texas residents affected by the hurricane.

Section 559.103 requires that an insurer provide reasonable exceptions to the insurer's rates, rating classifications, or underwriting rules for a consumer whose credit information has been directly influenced by a catastrophic illness or injury, by the death of a spouse, child, or parent, by temporary loss of employment, by divorce, or by identity theft upon written request from an applicant for insurance coverage or an insured. In such a case, the insurer may consider only credit information not affected by the event or shall assign a neutral credit score. Section 559.103 also allows an insurer to grant an exception to an applicant for insurance coverage or an insured for an extraordinary event not specifically listed in Section 559.103.

TDI urges insurers to avoid placing additional burdens on victims or evacuees of Hurricane Dolly and encourages insurers to accept verbal requests in lieu of written as stated in Section 559.103.

Section 559.103 applies to personal insurance which includes personal automobile, residential property, residential fire and allied lines insurance policies; or a noncommercial insurance policy covering a boat, personal watercraft, snowmobile, or recreational vehicle.

Questions regarding this bulletin may be directed to the Property and Casualty Program at (512) 322-2266.

Mike Geeslin

Commissioner of Insurance



For more information contact:

Last updated: 09/28/2015

Contact Information and Other Helpful Links