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Texas Department of Insurance
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Telemedicine/telehealth in Texas workers' compensation

What Telemedicine Visits in Workers’ Comp Look Like

Texas Labor Code and Division of Workers' Compensation (DWC) rules allow for billing and reimbursement of certain telemedicine and telehealth services in workers' compensation. Injured employees may get services regardless of their geographic location. Telemedicine services are provided by a physician licensed in Texas, while telehealth services are provided by health care professionals other than physicians. 


Here are requirements and conditions for payment for these services:

FAQ (updated October 2020) 

Related CMS policy resources

DWC adopts Medicare coding, billing, and documentation policies by reference. Medicare policies that conflict with DWC’s adopted rules do not apply.

Have questions?  Call 1-800-252-7031 option 3, or email at

Last updated: 3/7/2024