| Insurer / Provider / Practice | Designated entity | Representative | Date of request | Date submission expected | Payment delay? | Submission type | Additional information |
|---|---|---|---|---|---|---|---|
| Metropolitan Life Insurance Company | Vision Service Plan | Richard Powell | March 12, 2020 | No Known Date | No, pay electronically | May reports | Will mail signed hardcopy |
| Texas IOM Management, LLC | N/A | Lisa Pulliam | March 19, 2020 | No Known Date | N/A | Regulation deadlines | May not be able to meet regulation deadlines; will submit certification if unable to do so |
| Texas IOM, LLC | N/A | Lisa Pulliam | March 19, 2020 | No Known Date | N/A | Regulation deadlines | May not be able to meet regulation deadlines; will submit certification if unable to do so |
| Spinal Diagnostics, PLLC | N/A | Lisa Pulliam | March 19, 2020 | No Known Date | N/A | Regulation deadlines | May not be able to meet regulation deadlines; will submit certification if unable to do so |
| Best Choice Anesthesia & Pain Services | N/A | Eliese Wolff | March 24, 2020 | No Known Date | N/A | Regulation deadlines | May not be able to meet regulation deadlines; will submit certification if unable to do so |
| Doctors Clinic of Rio Grande City | N/A | Dr. Patricia Laurel | July 24, 2020 | No Known Date | N/A | Regulation deadlines | Unable to meet regulation deadlines. |
| Pediatric Urology of Central TX PA dba Children's Urology | N/A | Margi A. Jones, CPC | August 3, 2020 | No Known Date | N/A | Unable to meet statutory filing deadlines | Unable to meet regulation deadlines. |
| Inclusive MRI & Diagnostics | N/A | Deshawna Taylor | March 4, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Clinic experienced interruption for proper billing submissions from March 27, 2020 until January 21, 2021 |
| Unimed Healthcare/ Pain and Rehabilitation | N/A | Delia Lila Salinas | March 4, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Clinic experienced interruption for proper billing submissions from March 27, 2020 until January 21, 2021 |
| Holy Cross ObGyn | N/A | Maduka Odogwu | May 25, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Experienced claim submission deadline issues |
| Management Affiliates of Northeast Houston, LLC | N/A | Ivan Tarasenko | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Ivan Tarasenko | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Sybil Byrd | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Maria V. Edquilang | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Edward McCoig | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Amanda Neill | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | David Singleton | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Marcus Servier | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Kelly Cobb | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | Alexi Plaisance | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Rapid Response Physicians, PLLC | N/A | John Davis | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Ivan Tarasenko | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Martin Basaldua | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Carl Heller | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Edward L McCoig | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | James Harry Phelan | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Jyothi Napeena Achi | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Regenna M. Babin | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Sybil Leslie Byrd | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | James Walter Collins | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Amanda B. Niell | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Marcus Servier | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Claire Trappey | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast Houston, PLLC | N/A | Brooke mcH Weidig | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Diagnostic Affiliates of Northeast HOU, PLLC | N/A | Ivan Tarasenko | June 11, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Operations for provider had been suspended a/o limited over the course of the the last year |
| Livingston MED Lab | N/A | Robert Castaneda | July 7, 2021 | December 31, 2021 | N/A | Unable to meet statutory filing deadlines | Experienced claim submission deadline issues |
| Quality Urgent Care | N/A | Dr. Nimesh Patel | June 15, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Unable to meet regulation deadlines due to COVID |
| DFW Anesthesiology, PLLC | N/A | Dr. Zeshan Khan | June 1, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Unable to meet regulation deadlines due to COVID |
| HealthQuest Therapeutics | N/A | Patsy Gallian | September 14, 2021 | December 30, 2021 | N/A | Unable to meet statutory filing deadlines | Overwhelmed with additional patient care and have not been able to complete billing and claim appeals for their organization. |
| Neighborhood Medical Center Dallas | N/A | Lyric Ramsey | September 20, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Unable to meet regulation deadlines due to covid |
| Dr. Nam Le | N/A | Cyndi Le | October 20, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Unable to meet regulation deadlines due to covid |
| Plastic and Hand Surgery Specialists of North Dallas, DBA: Plastic and Hand Surgery of North Texas |
N/A | Cyndi Le | October 20, 2021 | No Known Date | N/A | Unable to meet statutory filing deadlines | Unable to meet regulation deadlines due to covid |
Providers and insurers unable to meet claim deadlines due to COVID-19
For more information, contact: PromptPay@tdi.texas.gov
Last updated:
1/4/2023