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Texas Department of Insurance
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TDI mail codes

Texas Department of Insurance

Example:
Program or Section Name, MC: XXX
Texas Department of Insurance
PO Box 12030
Austin, TX 78711-2030

Division Mail Code Program Area
Commissioner of Insurance COI
Administrative Operations AO-MGMT Mangement
AO-HR Human Resources
AO-ITS Information Technology Services
AO-ISO Information Security Office
AO-FS Financial Services
AO-9999 Financial Services – Accounting
AO-PGS Procurement and General Services
AO-SS Shared Services
Customer Operations CO-MGMT Management
CO-AAL Agent and Adjuster Licensing
CO-AAL-CC Agent and Adjuster Licensing Contact Center
CO-CP-CC Consumer Protection Contact Center
CO-CP Complaints Processing
CO-CPS Consumer Protection and Services
CO-TL Title Licensing
Enforcement ENF
External Relations ER TDI Communications and Government Relations
Financial Regulation FRD
Fraud Unit PO Box 12088
Austin, TX 78711-2088
General Counsel GC Management
GC-ORO Open Records Office
GC-CCO Chief Clerk
Internal Audit IA
Life and Health LH-MGMT Management
LH-ACT Life and Health Actuarial
LH-BI Business Intelligence
LH-RI Regulatory Initiatives
LH-LHL Life and Health Lines
LH-MCQA Managed Care Quality Assurance
Property and Casualty PC-MGMT Management
PC-INT Property and Casualty Filings Intake
PC-PCL Property and Casualty Lines
PC-INSP Inspections
PC-ACT Property and Casualty Actuarial
State Fire Marshal’s Office PO Box 12107
Austin, TX 78711-2107

Division of Workers’ Compensation

Example:
Texas Department of Insurance
Division of Workers' Compensation
Program or Section Name, Mail Code XXX
PO Box 12050
Austin, TX 78711

Division Mail Code Program Area
Commissioner of Workers’ Compensation DWC-EXEC Commissioner, Special Counsel, External Relations
Business Process BP-OPS Business Process Operations
Claims and Customer Services CCS
Compliance and Investigation CI Compliance and Investigations
CI-FRAUD DWC Fraud
Health and Safety HS-OMA Office of the Medical Advisor
HS-WS Workplace Safety
HS-DD Designated Doctor Operations
HS-FDC Federal Data Collections
HS-MFDR Medical Fee Dispute Resolution
Hearings, Appeals Panel HRG
Legal Services LS
Operations and External Relations OER

For more information, contact: MediaRelations@tdi.texas.gov

Last updated: 6/29/2023