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Texas Department of Insurance
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November 17, 2020

Remote proctoring expands online options for adjuster exams

The Texas Department of Insurance has approved proposals to offer remote proctoring for end-of-course adjuster exams. Previously, a third-party had to be present to monitor someone taking an exam online.

The remote proctoring options by WebCE and The Adjuster School use special software and security measures to ensure the integrity of the exam without a third-party physically present.

Individuals who complete the courses and pass the exams may apply to become state-licensed insurance adjusters.

TDI expects Pearson VUE, which administers licensing exams for TDI, to add online options for other exams starting early next year. TDI issues more than 30 types of licenses.

Chris Herrick, who oversees TDI’s agent licensing process, said maintaining the integrity of the exams is a priority in approving online options. Continuing education providers that want to offer remote proctoring of exams should contact TDI to schedule a demonstration of their testing platform, security measures, check-in process, and methods for monitoring students.

“Our priority is to work with providers that will ensure proper security and monitoring is in place,” Herrick said.

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Last updated: 11/17/2020