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You are here: www.tdi.texas.gov . wc . pbo . index

Performance Based Oversight (PBO)

Helpful Links:
SMO-Home Page
EDI-Home Page
WC Complaint-Home Page

System Monitoring and Oversight (SMO) Home Page has moved to the following link: http://www.tdi.texas.gov/wc/smo/index.html

PBO monitors system participants' compliance with the Texas Labor Code and Rules. PBO objectives are achieved through monitoring electronic and paper data, complaint handling, entity audits, and enforcement actions. PBO encourages and rewards excellence and continuous improvement; fosters improved and timely communications; establishes performance objectives, measures and expectations and focuses on results rather than prescriptive requirements.

Insurance Carrier PBO Information

Health Care Provider PBO Information

For more information, contact:

Last updated: 12/09/2016

Contact Information and Other Helpful Links