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You are here: www.tdi.texas.gov . licensing . agent . agcehome

Continuing Education Information for Agents and Adjusters

This page contains continuing education (CE) information for Agents and Adjusters. Providers can find CE information on the Continuing Education Information for Course Providers page.

NEW (8/8/14): TDI has created a Continuing Education Frequently Asked Questions
document that contains valuable information regarding CE requirements.


Continuing Education Requirements by License Type

The following table summarizes the continuing education requirements for license holders:

License Requirement per two-year renewal period
General Lines - Life, Accident, Health, and HMO (LAH) 30 hours, including 2 hours of ethics / consumer protection
General Lines - Property and Casualty (PC) 30 hours, including 2 hours of ethics / consumer protection
Life Agent 30 hours, including 2 hours of ethics / consumer protection
Personal Lines Property and Casualty Agent 30 hours, including 2 hours of ethics / consumer protection
Managing General Agent (MGA) 30 hours, including 2 hours of ethics / consumer protection
Adjusters and Public Adjusters 30 hours, including 2 hours of ethics/ consumer protection
Life/Health Insurance Counselor 30 hours, including 2 hours of ethics / consumer protection
Insurance Service Representative (ISR) 30 hours, including 2 hours of ethics / consumer protection; courses submitted to TDI for approval by insurer prior to use
Full time Home Office Employee 30 hours, including 2 hours of ethics/ consumer protection; courses submitted to TDI for approval by insurer prior to use
County Mutual 10 hours, including 2 hours of ethics/ consumer protection
Life Insurance Under $25,000 10 hours, including 2 hours of ethics / consumer protection
Limited Lines Agent 10 hours, including 2 hours of ethics / consumer protection
Funeral Prearrangement none
Navigators Refer to the Navigator Registration Information page


All Licensees: At least half the hours must be classroom or "classroom equivalent". There are only two topic groups, "General" and "Ethics/CP". Any licensee may take courses from these two groups. Courses are not divided by license type.

Full Time Home Office Salaried Employees: Insurers whose plan of operation contemplates the use of these employees are responsible for their training. If insurer wishes to do the training in house, it must be a registered provider. Find information on t he CE Course Provider Information page.


What Counts as Credit Toward CE Requirements?

Typically, credit is earned by taking courses that have been approved by TDI from registered course providers. Each course will indicate the number of hours and whether any count toward the ethics requirement.

Other ways to earn CE credit: Passing a part of many professional designation programs is a way to earn credit. A professional designation program is defined in the 28 TAC §19.1010. It is (A) nationally recognized in the insurance industry, and is (B) issued by an entity that maintains a not-for-profit status and has been in existence for at least five years.

Up to four hours of continuing education credit can be earned by an agent who is an active member of a state or national insurance association. For information about how the credit can be earned, review Chapter 4004.0535 of the Texas Insurance Code and §19.1011 and new §19.1020 of the Texas Administrative Code. The rule adopting the provisions can be viewed at http://www.tdi.texas.gov/rules/2005/1229C-059.html.

"Qualifying" courses, not certified by TDI, may also be used for credit, as described in 28 TAC §19.1010. Qualifying courses are insurance courses that are: (A) offered for credit by accredited colleges, universities, or law schools; (B) part of a national designation certification program; (C) approved for classroom, classroom equivalent, or participatory credit by the continuing education approval authority of a state bar association or state board of public accountancy; or (D) certified or approved for continuing education credit under the guidelines of the Federal Crop Insurance Corporation.

Exemptions from, and extensions of time for a licensee to complete CE hours are possible, under very limited circumstances. The key to an extension being granted is proper documentation of a circumstance described in the rule that is beyond the licensee's control. Examples include a long term illness, or military service in a theater of war. Reasons related to business or work load are never acceptable. Documentation is also important when claiming an exemption from continuing education hours if our records do not show current eligibility.

The 20 years of licensure needed to qualify for an exemption must be CONTINUOUS (no breaks greater that 90 days) and the license must be held under the Texas Insurance Code. To request an exemption from completing CE hours, or an extension of time to complete CE hours, submit TDI Form LHL216, Application for Licensee Exemption or Extension form.


Useful Tools to Find Courses, View Your Transcript, etc. - at your fingertips

Useful information is available from the Sircon/Compliance Express - Look up education courses/credits menu, including the following:

  • Continuing Education Transcript Inquiry to view your transcripts to verify that Texas CE credit is current and has been posted to your CE transcript
  • Pre-licensing Education Transcript Inquiry to view the transcript of an individual who does not have their license yet
  • Course Offerings Inquiry to find available courses. You set the search parameters, such as city and dates to locate available courses.
  • Approved Courses Inquiry to obtain listings of approved courses. You set the search parameters, such as instruction method, course category, course hours, etc.
  • Approved Providers Inquiry to obtain a list of all providers in Texas. You set the search parameters by region, provider name, or both.
  • CE Exemption or Extension Request to submit an electronic application requesting an exemption from CE hours, or to request an extension of time to complete required hours

    DISCLAIMER:
    TDI does NOT suggest or recommend courses by certifying them; nor is the quality of a course assured because it is certified. We strongly suggest that when you take a poor course, e-mail us at CE@tdi.texas.gov, and tell your associates. Please do the same with the good courses.

Additionally, the Agent and Adjuster Licensing Office enhanced efforts to ensure that licensed persons are meeting their required continuing education (CE) obligations under Texas Insurance Code Chapter 4004. The Office mails postcard notifications to license holders prior to their renewal deadline to remind each licensee that they may have additional CE hours to complete. Notices are mailed to the licensee's last known mailing address. See the CE Courtesy Notices page for more information.


Continuing Education Rules by Topic

The table below provides references to the continuing education rules concerning licensees. The rules are located in the Texas Administrative Code, and can be easily retrieved through a handy search tool located at http://info.sos.state.tx.us/pls/pub/tacctx$.startup. For example, to locate §19.602, at the search screen, enter:

Title Number: " 28"
Chapter Number: " 19"
Rule Number: " 602"

Section Topics
§19.602 Adjuster renewal and reexamination requirements
§19.1001 General provisions
§19.1002 Definitions of terms used in rule
§19.1003 Licensee CE requirements
§19.1004 Exemption from and extension of time to do CE
§19.1009 Types of courses
§19.1010 Hours of credit
§19.1011 Requirements for successful course completion (CE)
§19.1013 Licensee records
§19.1014 Provider compliance records
§19.1015 Failure to comply (licensee and provider)
§19.1016 Automatic fines (licensee and provider)
§19.1017 Adjuster prelicense course and examination requirements
§19.1019 Full time home office salaried employees


For more information about continuing education requirements for agents and adjusters, or if you have comments regarding this page, please write to CE@tdi.texas.gov or call 512-322-3503.

Be sure to check out our Continuing Education FAQs!



For more information contact:

Last updated: 09/06/2014

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