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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency.

Important notice: Read before you apply

Veterans’ preference:

To receive veterans’ preference, applicants must provide at least one of the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 70A, 70B, 641X, 20, 70, 74, 0203, 86MO

Additional Military Crosswalk information can be accessed at:

Veterans: Go to for assistance with translating your military work experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Current opportunity: Director

Internal/External Posting – TDI Employees and General Public

The Director performs managerial work administering the daily operations and activities of the Life, Accident and Health (LAH) Office, of the Consumer Protection Section.

This position:

  • manages the TDI life, accident and health complaints and call center functions;
  • responds to highly sensitive or technical telephone inquiries;
  • develops and produces statistical reports;
  • participates in team management activities including strategic and business planning and process improvement projects;
  • coordinates and assists in the development of staff training;
  • assists with special projects; and
  • performs other duties as assigned.


Graduation from an accredited four-year college or university. Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

Additionally, this position:

  • requires five years of experience as an executive in the administration of business or government with two years of those years  related to the position to be held.  Qualifying experience would include: demonstrated leadership; managing people, resources, and projects; planning, coordinating functions; or directing the work of others.

This position requires demonstrated knowledge of:

  • state and federal laws and regulations relevant to program area;
  • principles and practices of public administration and management;
  • management principles and organizational behavior, budget and staffing proposals; and
  • insurance products and coverages.

This position requires demonstrated skill in:

  • problem-solving, decision-making, and planning;
  • professional telephone techniques;
  • using Microsoft Office software applications, including Word, Outlook and Excel; and
  • using personal computers sufficient to enter and extract data from related systems and programs.

This position requires the demonstrated ability to:

  • establish and maintain positive, effective and open communication with employees at all levels of the agency and external customers;
  • exhibit leadership qualities;
  • develop employees through training, goal setting, and change management;
  • lead technical employees to accomplish group and agency goals;
  • conduct research on unfamiliar subjects or portions of the Texas Insurance Code and Texas Administrative Code and keep staff updated on changes in insurance regulation;
  • manage divergent viewpoints and diverse customers;
  • apply critical thinking to interpret complex civil and criminal statutes and rules for staff and the public; and
  • present complex data, policies, analyses and recommendations in a clear and concise manner.

Position details

Opening date:05/23/2018
Functional title:Director
Classification title:Manager III
Status:Internal/External Posting – TDI Employees and General Public
Application deadline:Until Filled
Pay group:B24
Monthly salary: $7,030.00
Annual salary:$84,360.00
Job posting number:18-254
Division:Compliance Division/Consumer Protection/Life, Accident and Health
Location:333 Guadalupe Street, Austin, TX 78701
Travel required:5 %


For more information, contact:

Last updated: 5/23/2018