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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence, and efficiency.

Important notice: Read before you apply

Veterans’ preference:

To receive veterans’ preference, applicants must provide at least one of the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 11, 01, 80, SD1, 16, 641X, 205, 0111.

Additional Military Crosswalk information can be accessed at:

Veterans: Go to for assistance with translating your military work experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Current opportunity: Program Specialist

Internal/External Posting – TDI Employees and General Public

This position supports project management activities as well as a variety of general management and division coordination activities. The Program Specialist position reports to the manager of the Operations and Planning Office of the Regulatory Policy Division.

This position:

  • performs complex program specialist work that involves establishing, documenting, and communicating program goals and objectives, program guidelines, procedures, policies, rules, and regulations;
  • collaborates with management in the administration of a critical agency program, which includes monitoring, tracking, reviewing, and testing deliverables; and monitoring vendor compliance with contract requirements;
  • studies and analyzes operations and problems to provide recommendations and solutions to management;
  • responds to phone and email inquiries on a variety of topics from the insurance industry and public;
  • reviews and edits agency documents, creates presentations and reports;
  • assists in the collection, organization, analysis, and/or preparation of materials in response to requests for program information, reports, and briefings from the general public;
  • analyzes the impact of existing and proposed legislation or policies on agency programs;
  • attends and conducts meetings related to special projects and assignments; and
  • assists with strategic planning, business planning, project analysis, technology planning, and special projects as needed.


Graduation from an accredited four-year college or university with a degree in business, management, insurance, or field related to the assignment. Education and experience relevant to the position requirements may be substituted for one another on a year-for-year basis.

Additionally, this position requires:

  • Program Specialist III - three years of experience in technical work, project management, business analysis, contract management, development and implementation, program administration, or in a field relative to assignment.
  • Program Specialist IV - four years of experience in technical work, project management, business analysis, contract management, development and implementation, program administration, or in a field relative to assignment.

Preferences for this position include:

  • experience with project management, contract management, business analysis, and/or process improvement.

This position requires demonstrated knowledge of:

  • administrative, planning, and implementation processes;
  • business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques, software, and procedures; and
  • principles and practices of office administration and management.

This position requires demonstrated skill in:

  • problem-solving, decision making, and critical thinking;
  • using Microsoft Office software applications including Word, Excel, PowerPoint, Access, and Outlook;
  • implementing new systems and procedures, and evaluating their effectiveness; and
  • accepted business practices and procedures for applicable rules, regulations, and policies, and of related legislative and legal practices and procedures.

This position requires the demonstrated ability to:

  • work independently on a variety of high-level, complex administrative duties/issues and technical assignments;
  • present complex data, policies, analyses, and recommendations in a clear, concise, and compelling manner;
  • maintain confidentiality;
  • manage and coordinate multiple tasks and priorities in order to meet necessary deadlines;
  • communicate effectively with all levels of employees and the public; and
  • establish and maintain effective working relationships with management, team members, coworkers, and the public.

Skills tests will be administered during interview

Position details

Opening date:04/02/2018
Functional title:Program Specialist
Classification title:Program Specialist III-IV
Status:Internal/External Posting – TDI Employees and General Public
Application deadline:Until Filled
Pay group:B19-B20
Monthly salary: $3,520.33 - $4,500.00
Annual salary:$42,244.00 - $54,000.00
Job posting number:18-199
Division:Regulatory Policy/Operations and Planning Office
Location:333 Guadalupe Street, Austin, TX 78701
Travel required:0 %


For more information, contact:

Last updated: 4/2/2018