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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency.

Important notice: Read before you apply

Veterans’ preference:

To receive veterans’ preference, applicants must provide at least one of the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 112, 641X, 021, 3D0X1, 16GX.

Additional Military Crosswalk information can be accessed at:

Veterans: Go to for assistance with translating your military work experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Current opportunity: Team Lead

Internal/External Posting – TDI Employees and General Public

The Team Lead performs routine administrative and supervisory work for the agency by leading a team responsible for mail, copy, courier, shipping, and supply activities.

This position:

  • oversees and coordinates activities of the Hobby Services team by planning, assigning, and prioritizing work;
  • compiles and edits data for various reports;
  • operates mailing equipment including postage meter machines, package tracking and delivery management systems, automated shipping systems, letter openers, and postage scales;
  • sorts and distributes incoming USPS, overnight/ground, inter-department, and inter-agency mail;
  • prepares and processes outgoing agency mail and shipments;
  • prepares and processes copy and publication orders; and
  • performs other duties as assigned.


Graduation from an accredited four-year college or university with a degree in a field related to the assignment. Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.

Additionally, this position requires:

  • one year experience in a mail services environment, administrative, clerical support work, or a field relative to assignment.

This position requires demonstrated knowledge of:

  • office practices and administrative procedures;
  • state laws, rules, procedures, and regulations relevant to mail services and United States Postal Services guidelines; and
  • business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques and procedures.

This position requires demonstrated skill in:

  • operating standard office equipment;
  • problem solving, decision making, and planning;
  • operating mailing equipment, including package tracking and delivery management systems;
  • developing goals and objectives; and
  • using Microsoft Office software applications, including Word, Excel and Outlook.

This position requires the demonstrated ability to:

  • work collaboratively and cooperatively with colleagues and customers;
  • maintain a system of record-keeping;
  • train others and assist others with work;
  • plan, assign, and prioritize the work of others;
  • manage and coordinate multiple tasks and priorities in order to meet necessary deadlines;
  • communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds;
  • apply critical thinking to analyze and solve work problems; and
  • establish and maintain effective working relationships with employees at all levels of the agency and external customers.

Position details

Opening date:03/14/2018
Functional title:Team Lead
Classification title:Program Supervisor I
Status:Internal/External Posting – TDI Employees and General Public
Application deadline:Until Filled
Pay group:B17
Monthly salary: $3,100.00
Annual salary:$37,200.00
Job posting number:18-182
Division:Administrative Operations – Procurement and General Services/General Services
Location:333 Guadalupe Street, Austin, TX 78701
Travel required:5 %


For more information, contact:

Last updated: 3/15/2018