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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency.

Important notice: Read before you apply

Veterans’ Preference:

To receive veterans’ preference, applicants must provide at least one the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to the following: Military Occupational Specialty Codes are not available at this time.

Additional Military Crosswalk information can be accessed at:

http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Insurance.pdf

Current Opportunity: Compliance Auditor

Internal/External Posting – TDI Employees and General Public

The Compliance Auditor performs advanced (senior-level) workers’ compensation insurance/investigative work. Work involves the investigation of alleged violations of the Texas Labor Code, including: examining, investigating, reviewing, and interpreting complaints, records, reports, information systems, and management practices to ensure compliance with state statutes and agency rules; and conducting audits for performance and legal compliance.


This position:

  • conducts compliance audits of system participants;
  • reviews complaint referrals for compliance and recommends enforcement actions;
  • assists with special projects; and
  • performs other duties as assigned.

Qualifications

Sixty college hours.  Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.


Additionally, this position requires:

  • two years’ experience in workers’ compensation, the insurance industry, health care, legal environment, compliance monitoring, investigative work or a field relative to assignment.

Preferences for this position include:

  • a Bachelor’s degree in social science, behavioral science, criminal justice, business, public administration or in a field relative to assignment.

This position requires demonstrated knowledge of:

  • MS Office applications (Word, Excel, Access); and computer technology principles, terminology, programming, and automated systems office practices, business terminology, spelling, grammar, mathematics; and
  • Texas Labor Code; and 28 Texas Administrative Code pertaining to the compliance requirements of workers’ compensation system participants.

This position requires demonstrated skill in:

  • problem solving, decision making, and planning;
  • effective, professional verbal and written communication;
  • professional telephone techniques;
  • using Microsoft Office software applications, including Word, Excel and Outlook; and
  • using personal computers sufficient to enter and extract data from related systems and programs.

This position requires the demonstrated ability to:

  • master the principles of workers’ compensation and evidence requirements under the Administrative Procedures Act for the purpose of conducting performance audits and investigating complaints;
  • interpret and apply the Texas Labor Code and Texas Administrative Code;
  • communicate professionally and effectively both verbally in writing, with all levels of employees and the public;
  • communicate reviewed findings on compliance issues;
  • compose clear and concise reports, gather and analyze accurate and relevant evidence, evaluate workers’ compensation system participant actions for compliance, and accurately complete and assemble audit working papers/evidence;
  • research statutes and rules and apply statutory requirements to audits and complaint investigations;
  • handle multiple tasks simultaneously and manage conflicting priorities in order to meet deadlines;
  • communicate professionally and effectively, both verbally and in writing, with all levels of employees and the general public;
  • understand and carry out complex instructions;
  • prepare and maintain complex records and files;
  • make decisions in accordance with rules, regulations, and procedures;
  • apply critical thinking to analyze and solve work problems;
  • work harmoniously with fellow employees in an effective, results oriented, productive team environment;
  • establish and maintain effective working relationships with employees at all levels of the agency and external customers; and
  • lift and carry up to 25 lbs.

 

Grammar test will be administered during interview.

Position Details

Opening Date:10/12/2017
Functional Title:Compliance Auditor
Classification Title:Insurance Specialist IV
Status:Internal/External Posting – TDI Employees and General Public
Application Deadline:Until Filled
Pay Group:B18
Monthly Salary: $3,375.75
Annual Salary:$40,509.00
Job Posting Number:18-031
Division:Division of Workers’ Compensation/System Monitoring and Oversight
Location:7551 Metro Center Drive, Ste. 100, Austin, TX 78744
Travel Required:5 %

 

For more information, contact:

Last updated: 10/12/2017

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