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Texas Department of Insurance

The Texas Department of Insurance (TDI) is a state agency responsible for both consumers and the insurance industry. We work to fulfill our legislative mandate to regulate the insurance industry, administer the Texas workers’ compensation system, and promote a healthy insurance marketplace, while also protecting the people and the businesses that are served by insurance. We take our responsibility to Texans seriously and strive for excellent customer service through our professional attitude, competence and efficiency.

Important notice: Read before you apply

Veterans’ Preference:

To receive veterans’ preference, applicants must provide at least one the following documents with their State of Texas Application:

  • a copy of the DD 214, member #4;
  • a statement of compensation from the Veterans Benefits Administration; or
  • a copy of the DD 1300.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to the following: No military equivalent at this time.

Additional Military Crosswalk information can be accessed at:


Current Opportunity: Insurance Specialist (3 Positions)

Internal/External Posting – TDI Employees and General Public

The Insurance Specialist in the Agent and Adjuster Licensing Office, performs insurance inspection or investigation work, including analysis of licensee continuing education compliance.

This position:

  • provides administrative and support processing for Continuing Education (CE) automatic fine filings and appeals by determining compliance with Texas Insurance Code (TIC) and Texas Administrative Code (TAC) provisions;
  • provides information to licensees regarding exemption, extension, or waiver requests;
  • responds to verbal and written licensee inquiries regarding continuing education questions and licensing requirements and procedures; and
  • prepares correspondence for recommendations for licensure actions regarding CE appeals.


This position requires sixty college hours. Experience and education may be substituted for one another on a year-for-year basis. 

Additionally, this position:

  • requires one year experience in insurance work; and
  • prefers knowledge of license application processing procedures.

Preferences for this position include:

  • eighteen months customer service call center experience; and
  • one year experience providing technical information to consumers, insurance company representatives and agents.

This position requires demonstrated knowledge of:

  • office practices and administrative procedures; and
  • business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques and procedures.

This position requires demonstrated skill in:

  • Microsoft Office software applications, including Word, Excel, and Outlook;
  • problem solving, decision making and planning;
  • sing standard office equipment; and
  • filing, maintaining accurate records and logs.

This position requires the demonstrated ability to:

  • communicate professionally and effectively, both verbally and in writing, with all levels of employees and the general public;
  • establish and maintain effective working relationships with manager, team members, co-workers, and the public;
  • comprehend and apply rules and statutes including the Texas Insurance Code, Texas Administrative Code and related laws;
  • analyze correspondence and filings to extract pertinent information;
  • apply critical thinking to evaluate, analyze and interpret information;
  • draft clear and concise letters; and
  • discern matters of a confidential nature.




Position Details

Opening Date:07/10/2017
Functional Title:Insurance Specialist (3 Positions)
Classification Title:Insurance Specialist II
Status:Internal/External Posting – TDI Employees and General Public
Application Deadline:Until Filled
Pay Group:B14
Monthly Salary: $2,600.00
Annual Salary:$31,200.00
Job Posting Number:17-190
Division:Financial Regulation Division/Agent & Adjuster Licensing Office/Administrative Review & Continuing Education Program
Location:333 Guadalupe Street, Austin, TX 78701
Travel Required:5 %


For more information, contact:

Last updated: 08/11/2017

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