Texas Department of Insurance

Insurance & HMOs


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Key Addresses | Key Telephone Listing

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   A

Key Telephone Listings A to Z
Topic Contact Information
"A" Rates - Bond (512) 305-6711
"A" Rates - Professional Liability (512) 305-6711
"A" Rates - Workers' Compensation, Retrospective Rating (512) 322-3495
AARP - American Association of Retired Persons - Consumer Protection (Information) 1-800-252-3439
AARP - American Association of Retired Persons - Life/Accident/Health or Property Casualty (512) 463-6515
Abandoned Property - (State Comptrollers Office 1-800-654-3463 or (512) 463-4450
Abstract - Title (512) 322-3482
Accident Records & Analysis Form - TDI staff (512) 322-3435
Accountability & Portability (Health Ins.) 1-800-252-3439 or (512) 463-4450
Accounts Receivable Insurance - Inland Marine (512) 305-6711
Acknowledgment Letter - Windstorm Inspections (512) 322-2203
Acquisitions (Form A) Insurance Company - Financial Monitoring (512) 322-5002
Actuarial Division for Financial Program (512) 322-5067
Actuary - Chief Life Actuary (512) 322-5067
Actuary - Life /Health Group (512) 305-7318 or (512) 305-7317
Actuary - Property and Casualty (512) 475-3017
Acupuncture Examiners (TX Bd of Medical Examiners) T3,Rm610 (512) 305-7010
ACXIOM (512) 475-3026
Adjusters License - Agent License (New Applications) (512) 322-3503
Adjusters License - Agent License (New Applications) - Complaint Involved 1-800-252-3439 or (512) 463-6515
Adjusters License - Agent License (New Applications) - Renewals (512) 322-3503
Administrative Hearings State Office of (SOAH) (512) 475-4993
Admissions - Insurance Company - Advisory Organization Quarterly Reports (512) 322-3575
Admissions - Insurance Company - Filing Procedures Foreign Admission (Other Inquiries) (512) 322-4370
Admissions - Insurance Company - Name Reservations (512) 322-4370
Admissions - Insurance Company - Other Inquires (512) 322-4370
Advertising - Insurance - all lines (512) 475-1949
Agent for Service of Process (Citations Only) - Consumer Protection (512) 463-6515 or 1-800-252-3439
Agent Licenses (Types) New Applications (512) 322-3503
Agent Licenses (Types) New Applications - Adjuster (512) 322-3503
Agent License - Pre-Need (512) 322-3503
Agent License - Viatical Settlements (512) 322-3406
Agent Licenses (Types) New Applications - Renewals (512) 322-3503
Agents Licensing - Applications (512) 322-3503
Agents Licensing - Appointments (512) 322-3503
Agents Licensing - Certification and Clearance Letters (512) 322-3503
Agents Licensing - Complaints Against: Involving Criminal Allegations (512) 475-4989
Agents Licensing - Continuing Education (512) 322-3503
Agents Licensing - Exams Insurance Testing Corp. (ITC) 1-800-697-6838
Agents Licensing - Licensing Requirements/Status (512) 322-3503
Agents Licensing - List of all agents - Publications/Distribution (512) 322-4283
Agents Licensing - List (broken out/special lists of agents) Agents Lic. (512) 305-7637
Agents Licensing - Renewals (agencies and agents only) (512) 322-3503
Agents Licensing for Surplus Lines Agents (512) 322-3503
Aircraft Insurance - General Liability (512) 305-6711
All Risk Builder's Risks - Inland Marine (512) 305-6711
Amended Charter - Insurer Services (512) 322-4370
Amendments (Articles of Incorporation Charter and By-Laws) - Insurer Services (512) 322-4370
Amusement Rides - Loss Control (512) 322-3435
Analysis of Surplus (Forms and Reviews) - Financial Monitoring (512) 322-5002
Animal Insurance Livestock (not pets) - Inland Marine (512) 305-6711
Annual Minutes for Companies - Insurer Services (512) 322-4370
Annual Report of TDI - Governor's Report - Publications/Distribution (512) 322-4283
Annual Statement - Examination Reports - Examinations (512) 322-5013
Annual Statement - Expense Exhibits (Premiums & Loss) - Publications/Distribution. (512) 322-4283
Annual Statement - Fraud or Misrepresentation - Fraud Unit (512) 475-4989
Annual Statement - Page 14 Premium & Loss Booklet - Publications/Distribution (512) 322-4283
Annual Statement (Copies/Forms/Filing Information and Diskette Reporting) - Financial Monitoring (512) 322-5002
Annual Statement -P&C Insurance Premiums Losses & Dividends by Coverage & Insurance Carriers - Publications/Distribution (512) 322-4283
Annual Tax Reports (F-TDI-FT-1) - Comptroller of Public Accounts (512) 463-4068 or 1-800-531-5441
Annuities Provisions - Life/Health Group (512) 322-3406
Apartment Rates (For Contents or Renters Policy) - Residential Property (512) 322-2266
Appliance Warranties (Not Regulated By TDI) call Consumer Protection, Attorney General's Office (512) 463-2070
Appointment Forms - Agents License (512) 322-3503
Architecture Examiners, TX Board of T2,Rm350 (512) 305-9000
Arson Hotline 1-877-434-7345
Arson Investigations - Texas Commission on Fire Protection (TCFP) (512) 918-7100
Articles of Agreement or Dissolution - Insurer Services (512) 322-4370
Articles of Incorporation - HMO (512) 322-4370
Articles of Incorporation - Insurance Companies - Insurer Services (512) 322-4370
Asbestos Abatement - General Liability (512) 305-6711
Assessment Information - (Pertains to Guaranty Fund) - Liquidation Oversight (512) 322-4352
Asset Protection Act - Financial Services (512) 322-5002
Asset Recovery - Liquidation Oversight (512) 322-4352
Assets - Hypothecated or Pledged, Insurance Co. Financial Services (512) 322-5002
Assigned Risk Pools - Texas Windstorm Insurance Association (512) 444-9612
Assigned Risk Pools: Also See (TAIPA) Tx. Auto. Ins. Plan. Assoc. - Automobile (512) 444-4441 or 1-800-580-8247
Assumed Name - Agency - Agents License (512) 322-3503
Assumed Name - Insurance Company - Insurer Services (512) 322-4370
Assumption Certificates - Life/Health Group - Legal Reserve Company (512) 322-3406
Assumption Certificates - Stipulated Premiums- Local Mutual Aid (512) 322-3406
Assumption Reinsurance - Insurer Services (512) 322-4370
Attorney/Agent for Service & Inquiries - Consumer Protection (512) 463-6515 or 1-800-252-3439
Attorney/Agent for Service & Inquiries - To Change Attorney/Agent for Service - Insurer Services (512) 322-4370
Audits - Annual Statements - Financial Monitoring (512) 322-5002
Audits - Annual/Escrow Audit Reports for Title Agents - Title (512) 322-5027
Audits - CPA Audits - Financial Monitoring (512) 322-4398
Audits - Insurance Companies (512) 322-5038
Authorized Investments Insurance Co. - Financial Monitoring (512) 322-5002
Auto Rapid Rater (512) 476-6281
Automobile - Alcohol & Drug Driving Awareness Credits - Texas Commission on Alcoholism & Drug Abuse 1-800-832-9623 or 349-6600
Automobile - Assigned Risk Pool - Texas Auto Insurance Plan Association (512) 444-4441 or 1-800-580-8247
Automobile - Bulletins (Series Letters/Subscription) - Publications (512) 322-4283
Automobile - Clubs - Texas Secretary of State's Office (512) 475-0775
Automobile - Collision Damage Waivers/Auto Rental Agreements - Attorney General's Office (512) 463-2100
Automobile - Complaints - Consumer Protection (512) 463-6515 or 1-800-252-3439
Automobile - Damage and Loss Claims - Consumer Protection (512) 463-6515
Automobile - Data/Statistic (512) 475-3026
Automobile - Dealers Contractual Service Agreement (512) 463-6492
Automobile - Deviations (Flex Rate Filings) - Commercial (512) 322-2266
Automobile - Deviations (Flex Rate Filings) - Personal (512) 322-2266
Automobile - Disability Claims - Consumer Protection (512) 463-6515 or 1-800-252-3439
Automobile - Drivers License Records - Texas Department of Public Safety (512) 424-2032
Automobile - Filming on Roadways (Form 1560) - Texas Dept. of Transportation (512) 416-3152
Automobile - Forms - Policies And Endorsements - ICT-Insurance Council of TX (Formerly TAISO & also TIO) (512) 444-9611
Automobile - Insurance Organization - Insurance Council of TX - ITC (formerly TAISO & TIO) (512) 444-9611
Automobile - Insurance Maintenance Taxes - Tax Administration (512) 463-4000
Automobile - Mexican Ins (512) 444-9611
Automobile - Lemon Law - Texas Department of Transportation (512) 505-5172 or 1-800-622-8682
Automobile - Manual - Insurance Council of TX - ICT [Formerly TAISO & TIO] (512) 444-9611
Automobile - Mexican Insurance - Commercial (512) 322-2266
Automobile - Mexican Insurance - Personal (512) 322-2266
Automobile - Motor Carrier Registration - Texas Department of Transportation 1-800-299-1700
Automobile - Registration - Vehicle - Texas Department of Transportation (512) 465-7611
Automobile - Retrospective Rating (512) 322-3570
Automobile - Safety Responsibility (SR-22) - Texas Dept. of Public Safety (512) 424-2600
Automobile - Salvage Guidelines - Texas Auto Dealers Association (512) 476-2686
Automobile - Self -Insurance (Filing) - Texas Dept. of Public Safety (512) 424-2600
Automobile - SR-22 To file forms - Texas Dept. of Public Safety (512) 424-2600
Automobile - Statistics (512) 475-3017
Automobile (Commercial) (512) 322-2266
Automobile - Commercial Truck Classifications/Fleets (512) 322-2266
Automobile - Complaints - Consumer Protection (512) 463-6515 or 1-800-252-3439
Automobile (Commercial) - Composite/Loss Rates (512) 322-2266
Automobile (Commercial) - Excess Liability (512) 322-2266
Automobile (Commercial) - Experience Rating (512) 322-2266
Automobile (Commercial) - Flex Rate Filings (Art. 5.101) (512) 322-2266
Automobile (Commercial) - Form Filings (Art. 5.06 (4)) (512) 322-2266
Automobile (Commercial) - Garage/Garagekeepers (512) 322-2266
Automobile (Commercial) - Individual Risk Submissions (512) 322-2266
Automobile (Commercial) - Mechanical Breakdown (512) 322-2266
Automobile (Commercial) - Mobile Homes (Owners) (512) 322-2266
Automobile (Commercial) - Modifiers (512) 305-7421
Automobile (Commercial) - Motor Carrier Registration - Texas Deparment of Transportation 1-800-299-1700
Automobile (Commercial) - No-Fault (See Personal Injury Protection) (512) 322-2266
Automobile (Commercial) - Non-Resident (512) 322-2266
Automobile (Commercial) - Ownership (512) 322-2266
Automobile (Commercial) - Personal Injury Protection (PIP) (512) 322-2266
Automobile (Commercial) - Single Interest Insurance Policy (VSI) (512) 322-2266
Automobile (Commercial) - Uninsured /Underinsured Motorist (512) 322-2266
Automobile (Personal) (512) 322-2266
Automobile Theft Prevention Authority (512) 416-4600
Automobile Theft Prevention Authority - Texas (512) 416-4600
Average Rates (Contact Their Company For Rate Guides) 1-800-599-7467
Aviation Insurance - All inquiries except claims - General Liability (512) 305-6711
Aviation Insurance - Claims/Complaints - Consumer Protection (512) 463-6515 or 1-800-252-3439
Aviation Insurance - License - Insurer Services (512) 322-4370
Aviation Insurance - Life Exclusion - Life / Health Group (512) 322-3407

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   B

Key Telephone Listings A to Z
Topic Contact Information
Bail Bonds - Bond/Crime & Misc. Casualty (512) 305-6711
Bail Bondsman License (Local Recording) - Agents License (512) 322-3503
Bailee Customer Policies - Inland Marine (512) 305-6711
Banks - Insurance Agents, Errors and Omissions (512) 305-6711
Banks - Licensing (512) 322-3503
Banks or S&L's (Ownership of Insurance Co.) - Financial Monitoring (512) 322-5002
Basic Manual of Rules - Rates & Forms (for Writing Title Insurance in Texas) - Hart Forms & Services (512) 339-3921 or 1-800-223-4298
Better Business Bureau (512) 476-6943
Bicycle Insurance - Inland Marine (512) 305-6711
Bills - Legislative - Government Affairs (512) 463-6651
Biographical Data Forms - CCRC Insurer Services (512) 322-4370
Biographical Data Forms - Companies - Insurer Services (512) 322-4370
Biographical Data Forms - HMO (512) 322-4370
Blanket Coverage - Auto (512) 322-2266
Blanket Coverage - Property (512) 305-6711
Blue Book - Auto Values Contact Your Local Lending Institution
Blue Sky Laws - State Security Board (512) 474-2233
Board Order (Holding Company Rules) - Financial Monitoring (512) 322-5002
Board Order Copies - Chief Clerk (512) 463-6327
Boat Insurance - Ocean Marine- General Liability (512) 305-6711
Boat Insurance (Physical Damage) - Inland Marine (512) 305-6711
Bodily Injury Limits (Commercial Liability) - General Liability (512) 305-6711
Boiler & Machinery - General Liability (512) 305-6711
Boilers (Installation & Safety Inspection) - Boiler Div. - Texas Dept. of Labor & Standards (512) 463-5520
Bond - Registered Policies - Accounting (512) 463-6150
Bond (Statutory) & Securities Custodian - Insurer Services (512) 322-4124
Bond Bulletins - Bond & Glass Bulletin Inquiries (512) 305-6711
Bond Bulletins - Orders - Publications/Distribution (512) 322-4283
Bond Manuals - Surety Assoc. of America, 100 Wood Ave. S. Iselin, NJ 08830 (201) 494-7600 or (512) 305-6711
Bonds or Debentures ( Domestic & Foreign) - Financial Monitoring (512) 322-5002
Bonds/Bail/Fidelity/Forfeiture Performance/Guaranty & Surety /Financial/Public Officials/Automobile Dealers (512) 305-6711
Books - Annual Report of TDI (Governors Report) (512) 322-4283
Books - Commercial Property Rating (512) 322-4283
Bridge Insurance - Inland Marine (512) 305-6711
Brokers License ( Agents) Agent License - Excess Broker - Surplus Lines (512) 322-3535
Brokers License ( Agents) Agent License - New Applications (512) 322-3503
Brokers License ( Agents) Agent License - Renewals (512) 322-3503
Builders Risk Premiums (Commercial) - Property (512) 305-6711
Building Certificates (Form WP1 -2) (512) 322-2203
Building Codes - S. B. C. C. I. - Windstorm (512) 322-2203
Building Material - Rating (Inspections & Fire Safety) (512) 322-2257
Bulletins - Automobile  
Bulletins - Pick-up/Purchase Copies - Cashiers Office (512) 463-6202
Bulletins - Published (Orders) - Publications/Distribution, Automobile Series (512) 322-4283
Bungee - Loss Control (512) 322-3435
Bureau of Vital Statistics - Texas Vital Statistics Annual Reports (512) 458-7509
Burglar Alarms - Installation for reduction of insurance premiums - Homeowners (512) 322-2266
Burglar Alarms - Licensing for Installation - Board of Private Investigators & Private Security Agency (512) 463-5545
Burglary - Bulletins Orders - Distribution (512) 322-4283
Burglary - Insurance - Bond/Crime/Comm./Glass/Credit & Casualty Lines (512) 305-6711
Burial/Funerals Insurance - Advertising (512) 475-1949
Burial/Funerals Insurance - Claims-Consumer Protection (512) 463-6515 or 1-800-252-3439
Burial/Funerals Insurance - Interpretation-Life / Health Group (512) 322-3406
Burial/Funerals Insurance - Licensing (512) 322-3503
Burial/Funerals Insurance - Prepaid Burial Contracts - Banking Dept. 2601 N. Lamar (512) 475-1300
Business Interruption Insurance - Claims (Property & Casualty) - Consumer Protection (512) 463-6515 or 1-800-252-3439
By-Laws - Insurance Company - Company License (512) 322-4370

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   C

Key Telephone Listings A to Z
Topic Contact Information
C L U E Report 4-6471 or 1-800-252-3439
C N A - Certified Nurses Aide - 8407 Wall Street - Austin (not part of Nursing Boards in the Hobby Building) (512) 231-5829 or 1-800-252-3439
Cafeteria Plan (Claims) - Consumer Protection 4-6471 or 1-800-252-3439
Cafeteria Plan (Claims) - IRS Program 1-800-829-1040
Camera Dealers - Inland Marine (512) 305-6711
Canada Insurance Requirements - Legal (International) (512) 463-6331
Cancellations (Policies) - Automobile - Commercial 1-800-252-3439 or (512) 463-6515
Cancellations (Policies) - Automobile - Personal 1-800-252-3439 or (512) 463-6515
Cancellations (Policies) - Commercial Risks (512) 305-6711
Cancellations (Policies) - Complaints - Consumer Protection (512) 463-6515 or 1-800-252-3439
Cancellations (Policies) - Dwellings (512) 322-2266
Cancellations (Policies) - General Liability (512) 305-6711
Cancellations (Policies) - Homeowner/Farm & Ranch Owner (512) 322-2266
Cancellations (Policies) - Inland Marine (512) 305-6711
Cancellations (Policies) - Multi-Peril (512) 305-6711
Cancellations (Policies) - Professional Liability.. (512) 305-6711
Cancellations (Policies) - Property - Commercial (512) 322-2266
Cancellations (Policies) - Property - Personal (512) 322-2266
Cancellations (Policies) - Retrospective Rating Plans (512) 322-3570
Cancellations (Policies) - Standard Fire & Extended Coverage (512) 322-2266
Cancellations (Policies) - Texas Dwelling Policy (Fire & Extended Coverage) (512) 322-2266
Cancellations (Policies) - Workers' Compensation (512) 322-3495
Capital Stock (Insurance Company) - Holding Company/Financial Analysis (512) 322-5002
Capitalization of a Company (Existing) - Holding Company/ Financial Analysis (512) 322-5002
Capitalization of a Company (Existing) - Original Incorporation - Insurer Services (512) 322-4370
Capitol Police - EMERGENCY ONLY (512) 463-3333
Capitol Police - non-emergency (512) 463-3556
Cargo Insurance (Trucking Firms) - Inland Marine (512) 305-6711
Cargo Rates - Inland Marine (512) 305-6711
Carnival Rides - Loss Control (512) 322-3435
Cash Value (Life Policy) - Life/Health Group (512) 322-3406
Casualty Maintenance Taxes - Comptroller's Office (512) 463-4067 or 1-800-531-5441
Casualty Maintenance Taxes - Setting Rates - Accounting (512) 463-6150
Catastrophe Pool (Catpool ) - Property Insurance, Texas Windstorm Property Insurance Association (TWIA), PO Box 2930, Austin, Texas 78741 (2028 Ben White Blvd) (512) 444-9612
CCRC (Continuing Care Retirement Community) - Insurer Services (512) 322-4370
Certificate of Authority - Insurer Services. (512) 322-4370
Certificate of Compliance (Form WPI - 8) Windstorm Inspections (512) 322-2203
Certification Letters (Agent) - New Applications (512) 322-3503
Certification Letters (Agent) - Renewals (512) 322-3503
Certification of Annual Statement - Financial Monitoring (512) 322-5002
Certification of Documents (Not Agent License or TCFP) - Insurer Services (512) 322-4370
Certified Financial Planner (CFP) - Securities Board (512) 474-2233
Certified Nurses Aide (C N A) - 8407 Wall Street - Austin (not part of Nursing Boards in the Hobby Building) (512) 231-5829 or 1-800-(512) 452-3934
Certified P & C Underwriter (CPCU) As concerns Adjuster License - Agents License (512) 322-3503
Certified Public Accountant Audits (Financial Monitoring) (512) 322-4398
Charter (Filing Original or Amendment) - Insurer Services (512) 322-4370
Checking Office - Texas Insurance Checking Office (512) 444-9611
Chief Clerk (512) 463-6326
Chief Examiner of Companies - Field Examinations (512) 322-5038
Child Care Facilities - Child Care Insurance - General Liability (512) 305-6711
Child Care Facilities - Fire Safety Inspections - TCFP (512) 918-7100
Child Care Facilities - Fire Safety Inspections - Texas Commission on Fire Protection (TCFP) (512) 918-7100
Child Care Facilities - Licensing - Texas Department of Human Services (512) 450-3011
Child Care Insurance - General Liability (512) 305-6711
Chiropractic Examiners, Bd of T3,Rm825 (512) 305-6700
Citation of Service - Legal (512) 475-1821
City Fire Loss List (Commercial Property) (512) 305-6711
Claimant Fraud - Allegations of (Compliance Intake) (512) 475-4989
Claims 1-800-252-3439 or (512) 463-6515
Claims - Workers' Compensation - Division of Workers' Compensation (512) 804-4636
Classifications - Automobile - Commercial (512) 322-2266
Classifications - Automobile - General Liability (512) 305-6711
Classifications - Automobile - Personal (512) 322-2266
Classifications - Workers' Compensation (512) 322-3493
Clearance Letters (Agents) - Agent License (512) 322-3503
Closed Claims - Data Services (512) 475-1878
Clubs (Automobile) - Texas Secretary of State's Office (512) 475-0775
CLUE Report 4-6471 or 1-800-252-3439
COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985). This is a Federal program administered by the U.S. Dept. of Labor in Washington D.C. Inquiries: 1-202-219-8784
COIN System - Company Inquiry (Consumer Protection) 1-800-252-3439 or (512) 463-6515
Cold Storage Locker Policies - Inland Marine (512) 305-6711
Collapse - Hazardous Risk (General Liability) (512) 305-6711
Collateral Insurance - Bond (512) 305-6711
Commercial Building Fire Rate Files (Copies) (512) 322-2257
Commercial Building Inspection Oversight & Safety (512) 322-2257
Commercial Lines Statistical Plan (512) 475-3026
Commercial Multi-Peril Insurance (CMP) - Property (512) 305-6711
Commercial Truck Classification - Commercial Auto (512) 322-2266
Commission Payments (Agents) - Compliance Intake (512) 475-4989
Commissioner Orders (Copies) - Legal (512) 475-1973
Commissioners Board Orders - Documents & Transcripts - Chief Clerk (512) 463-6327
Commissioners Docket - Transcript (Chief Clerk) (512) 463-6327 * x3-6326
Company Information - Admitted companies - Company Licensing (512) 322-3507
Company Information - Financial Statement - Financial Analysis (512) 322-5002
Company Information - Holding Company/Financial Analysis (512) 322-5002
Company Information - other than insurance companies - Secretary of State (512) 463-5586
Company Information - Non-admitted co's - Surplus Lines Registration (512) 322-3535
Company Information - Officers/Directors - Fraud or Misrepresentation - (Compliance Intake) (512) 475-4989
Company Information - Officers/Directors - Insurer Services (512) 322-4370
Company Information - Receivership - Liquidation (512) 322-4352
Company Information - Surplus Lines (512) 322-3535
Company Information -(Consumer Protection) (512) 463-6515
Company Rehabilitation - Conservation (512) 322-4149
Complaints 1-800-252-3439
Complaints - Advertising - Consumer Protection (512) 475-1949
Complaints - Auto - Consumer Protection (512) 463-6515 or 1-800-252-3439
Complaints - Bond/Crime/Comm./Glass/Credit & Casualty Lines (512) 305-6711
Complaints - Commercial (512) 305-6711
Complaints - Credit Life - Rates (512) 463-6515
Complaints - DMO (512) 305-6745
Complaints - Fraud and Misrepresentation (512) 475-4989
Complaints - General Liability (512) 305-6711
Complaints - HMO (512) 322-4266
Complaints - Life Annuities - Accident & Health - Consumer Protection (512) 463-6515 or 1-800-252-3439
Complaints - Premium Finance - Life and /or Accident and Health - Consumer Protection (512) 463-6515 or 1-800-252-3439
Complaints - Premium Finance - Property & Casualty - Consumer Protection (512) 463-6515 or 1-800-252-3439
Complaints - Property (Rates/Cancellations/Non-renewal/Return Premium) - Homeowners (512) 322-2266
Complaints - Property (Rates/Cancellations/Non-renewal/Return Premium) - Inland Marine (512) 305-6711
Complaints - Property (Rates/Cancellations/Non-renewal/Return Premium) - Multi-Peril (512) 305-6711
Complaints - Property (Rates/Cancellations/Non-renewal/Return Premium) - Ranch Owner (512) 322-2266
Complaints - Retrospective Rating (WC/Auto/GL) (512) 322-3570
Complaints - Surplus Lines (512) 322-3535
Complaints - Division of Workers' Compensation (Employee Injury/Claims) - DWC (512) 804-4636
Complaints - Unauthorized Insurance - Fraud Unit (512) 475-4989
Complaints - Workers' Compensation Coverage/Rates/Classifications "A" Rates (512) 322-3495
Compliance Intake (512) 475-4989
Compliance or Existence - Insurer Services (512) 322-4370
Composite Rating - Commercial Auto (512) 322-2266
Composite Rating - Comprehensive Personal or General Liability (512) 305-6711
Composite Rating - General Liability (512) 305-6711
Computer Coverage - Inland Marine (512) 305-6711
Condominiums/Townhomes - Rates (Commercial Property) (512) 305-6711
Conservation of Companies (512) 322-4162
Construction Cost Index (Boech) (512) 322-2266
Consultants or Counselor License - Agents License - New Applications (512) 322-3503
Consultants or Counselor License - Agents License - Renewals (512) 322-3503
Contact Lens Policy - Inland Marine (512) 305-6711
Contamination - Farm Property - General Liability (512) 305-6711
Continuation of Insurance (Bill No. 1367) - Life Group (512) 322-3409
Continuation of Insurance (Bill No. 1367) - Life Group - Problem Regarding Claims (512) 463-6515
Continuing Care Retirement Communities (CCRC) - Insurer Svc (512) 322-4370
Continuing Education - Agents Licensing (512) 322-3503
Contractor's Broad Form Equipment Liability - General Liability (512) 305-6711
Contractual Service Agreement - Automobile Dealers - General Liability (512) 305-6711
Convention Form (Annual Statement) - Financial Monitoring (512) 322-5002
Conversion Theft of Premium Insurance - Fraud Unit (512) 475-4989
Copies of Annual/Quarterly Statements - Financial Monitoring (512) 322-5002
Copies of Board Orders/Minutes/Transcripts - Chief Clerk (512) 463-6327
Copies of Commissioner Orders - Chief Clerk (512) 463-6327
Copies of Company Documents - Insurer Services (512) 322-4370
Copies of Corporate Activities Division - Financial Monitoring (512) 322-5002
Copies of Corporate Charter (Insurance Company) - Insurer Services (512) 322-4370
Copies of Corporate Taxes: (Tax Analyst/Premium Tax) - Comptroller of Public Accounts 1-800-531-5441 or (512) 463-4239
Copies of Cost (Comparison Index/Disclosure) - Life Actuary (512) 322-5067
Copies of Cotton Buyers Transit - Inland Marine (512) 305-6711
Copies of Counter-Signed Insurance Policy - Agents License (512) 322-3503
Copies of License - Agent (512) 322-3503
Cost Information - Publications/Distribution (512) 322-4283
County Mutual - Rate Filings - (Automobile) (512) 322-2266
Covered on Mobile Owners Policy - Consumer Protection (512) 463-6500
CPA Audits - Regulatory Monitoring Unit (512) 322-4392
CPR Training (Loss Control) (512) 322-3435
CPT Codes (Diagnosis codes for Dr.'s office) AMA 1-800-633-7467
Credit Card Unemployment Insurance - Bond/Crime/Commercial Glass/Credit & Casualty Lines (512) 305-6711
Credit Deductibles - Property (512) 305-6711
Credit Default Insurance - Bond/Crime/Commercial/Glass/Credit & Casualty Lines (512) 305-6711
Credit Fire Insurance (Installment Sales) - Property (512) 305-6711
Credit Guarantee Insurance - Bond/Crime/Glass etc (512) 305-6711
Credit Life & Disability Insurance - Life/Health Group (512) 322-3406
Credit Life / Disability Insurance/Complaints -Consumers Protection (512) 463-6515
Credit Property Insurance - Inland Marine (512) 305-6711
Crime Insurance - Bond/Crime/Commercial/Glass/Credit & Casualty Lines (512) 305-6711
Crime Prevention Institute - Special Agent Bob Cox (817) 656-0558
Crop Hail Insurance (Growing Crops) - Inland Marine (512) 305-6711
Cross Border Insurance Requirements (512) 463-6331
Custodial Care (Long Term Nursing Care) -Life / Health Group (512) 322-3409
Customary & Usual Charges/Doctors (Consumer Protection) (512) 463-6515
Cut through Endorsements (512) 322-3475

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   D

Key Telephone Listings A to Z
Topic Contact Information
D & O (Directors & Officers Liability Insurance) - Complaints - Legal/Compliance Intake (512) 475-4989
D & O (Directors & Officers Liability Insurance) - Inquiries - Professionals Liability (512) 305-6711
Data Processing - Information Services (512) 463-6530
Day Care Centers Insurance - General Liability (512) 305-6711
Dealer's Bonds - Bond (512) 305-6711
Debentures (Insurance Company) - Financial Monitoring (512) 322-5002
Debit Insurance - Life & Annuities (512) 322-3406
Debt Cancellation or Debt - Retirement (offered by banks) - Credit Life (512) 322-3406
Deceptive Advertising - Advertising (512) 475-1949
Deceptive Trade Practices - Compliance Intake Unit (512) 475-4989
Defensive Driving - Approval of Courses - Contact Texas Education Agency (512) 719-5247
Deferred Annuity - Claims - Consumer Protection (512) 463-6515
Deferred Compensation - Advertising (512) 475-1949
Deferred Compensation - Approved Policies - Life/Health Group (512) 322-3406
Dental Examiners, St Bd of T3,Rm800 (512) 463-6400
Dental Insurance - Claims - Consumer Protection 4-6471 or 1-800-252-3439
Dental Insurance - Group Policy Provisions - Life/Health Group (512) 322-3409
Dental Insurance - Prepaid Dental Insurance - (DMO) - (HMO) (512) 322-4266
Dental Maintenance Organization (DMO) - HMO (512) 322-4266
Dental Maintenance Organization Complaints (DMO) - HMO (512) 305-6745
Department of Health - Texas (TDH) (512) 458-7111 or 1-800-228-1570
Deposit (Retaliatory) - Insurer Services (512) 322-4124
Deposit Accounts (Experience Rating Data/Statement Account) - Accounting (512) 463-6150
Deposits (Bonds & Securities) - Statutory - Insurer Services (512) 322-4124
Deposits (Registered Policies) - Accounting (512) 463-6150
Detailed Claim Information - Workers' Compensation Data Services (512) 475-1878
Deviations - Dead Term - (SEE FLEX RATE FILINGS) - Auto - Commercial (512) 322-2266
Deviations - Dead Term - (SEE FLEX RATE FILINGS) - Auto - Personal (512) 322-2266
Deviations - Dead Term - (SEE FLEX RATE FILINGS) - Credit (512) 322-3406
Deviations - Dead Term - (SEE FLEX RATE FILINGS) - Property (512) 305-6711
Directors & Officers Liability Insurance(D&O) - Complaints - Legal/Compliance Intake (512) 475-4989
Directors & Officers Liability Insurance(D&O) - Inquiries - Professional Liability (512) 305-6711
Directors & Officers of Companies - Insurer Services (512) 322-4370
Disallowed Expense Call/Report - Data Services (512) 475-1878
Disaster Response - Loss Control (512) 322-3435
Disclaimer Form C - Financial Monitoring (512) 322-5002
Disclosure Statement - Life Insurance - Insurer Services - Continuing Care Retirement Communities - Insurer Services (512) 322-4370
Discounts - Personal Automobile (512) 322-2266
Dissolution's Insurance Company - Insurer Services (512) 322-4370
Dividend Provision - Life Policy - Life Group (512) 322-3406
Dividends - Auto Applications - Financial (512) 322-5002
Dividends - General Liability- Financial (512) 322-5002
Dividends - Payable - Time Limits - Financial Monitoring (512) 322-5002
Dividends - Professional Liability (512) 322-5002
Dividends - Property- Financial (512) 322-5002
Dividends - Stockholder - Financial Monitoring (512) 322-5002
Dividends - Workers' Compensation - Applications (512) 322-5002
Dividends Retention Plans (512) 322-3459
DMO - Dental Maintenance Organization - HMO (512) 322-4266
DMO - Dental Maintenance Organization Complaints - HMO (512) 305-6745
Domestic Bulk Liquids Policies - Inland Marine (512) 305-6711
Domestic Workers - Workers' Compensation (512) 322-3495
Domestication of Company - Insurer Services (512) 322-4370
Drill Reports - Fire Department - Texas Commission on Fire Protection (TCFP) (512) 918-7100
Drivers Education Manual - Tx Dept of Public Safety - Central Office (512) 936-2100
Drivers Education Manual - Tx Dept of Public Safety - North Office (512) 424-2076
Drivers Education Manual - Tx Dept of Public Safety - South Office (512) 444-5241
Drivers Training Certificate (Form SO-30) - Auto (512) 322-2266
Drug & Alcohol Addiction - (Texas Commission on Alcohol & Drug Abuse ) 1-800-832-9623 or 349-6600
Drug & Alcohol Addiction - Claims/Complaints - Consumer Protection (512) 463-6515
Drug & Alcohol Addiction - Group Coverages - Life/Health Group (512) 322-3409
Drug & Alcohol Addiction - Individual Coverages - Life /Health Group (512) 322-3404
Druggist Liability - General Liability (512) 305-6711
Duff and Phelps Ratings Service www.dcrco.com (312) 368-3157
DWC - Division of Workers ' Compensation (formerly TWCC) - All Workers &#39 Compensation Claims (512) 804-4000
DWC - Division of Workers ' Compensation - Field Safety Representastive (FSR) - Workers &#39 Comp Only (512) 804-4000
Dwellings (Homeowners) - Property (512) 322-2266

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   E

Key Telephone Listings A to Z
Topic Contact Information
E & O (Errors & Omissions) - Professional Liability (512) 305-6711
Early Warning (512) 322-4251
Earthquake Insurance - Property (512) 322-2266
Electronic Equipment Protection Policy (EEP) - Property (512) 305-6711
Elevators - General Liability Coverage (512) 305-6711
Elevators - Safety Inspectors - Texas Department of Licensing & Regulation (512) 463-6599 or 1-800-803-9202
Elevators - Storage Property - Inland Marine (512) 305-6711
ELP Factor (Retrospective Rating) - Workers' Comp (512) 322-3570
Emergency - Medical/Emergency Response - Loss Control 9-911 or (512) 322-3435
Emergency Communications, Commission on (CSEC)(9-1-1) T2,Rm212 (512) 305-6911
Employee Leasing Licensing - Texas Dept. of Licensing & Regulation (512) 463-0867 or 1-800-252-8026
Employee Leasing re: Workers' Compensation - (TDI Workers' Comp) (512) 322-3495
Employee Retirement Income Security Act (ERISA) Self Funded Plans - Fraud Unit (512) 475-4989
Employment Practices Liability (Wrongful) - Professional Liability (512) 305-6711
EMS Personnel Certification - Department of Health (512) 458-7111
ERISA (Self Insurance - Self Funding) - Fraud Unit (512) 475-4989
ERM- 14 - Workers' Compensation - Oversight (512) 322-3495
Errors & Omissions - Professional Liability (512) 305-6711
Examinations - Agents - Insurance Testing Corporation 1-800-697-6838
Examinations - Insurance Companies (Field Exams) - Financial Program (512) 322-5038
Examinations - Managing General Agents (512) 322-5073
Examinations - Premium Finance Companies (512) 322-5073
Examinations - Safety Inspector/Engineer for Workers' Comp. - Loss Control (512) 322-3435
Examinations - Title Insurance Agents (512) 322-5027
Examinations Billing - Accounting (512) 463-6150
Excess - Accident & Health Filings - Life/Health Group (512) 322-3409
Excess - All Other Inquiries - Contact Commercial Automobile (512) 322-2266
Excess - Auto Policies - Consumer Inquiries (512) 463-6515
Excess - Brokers License (Surplus Lines Agents) - Agents License (512) 322-3503
Excess - Insurance - General Liability (512) 305-6711
Excess - Insurance Rates (Fire) - Inland Marine (512) 305-6711
Excess - Stop - loss (self-funded)- Life/Health Group (512) 322-3409
Excess - Umbrella - General Liability (512) 305-6711
Exhibition Policies - Inland Marine (512) 305-6711
Expense Exhibits Page 14 (Premium & Loss) - Publications/ Distribution (512) 322-4283
Experience Rating - Rate Modification - Fire Record Credit (512) 305-6711
Experience Rating - Rate Modification - General Questions and/or Composite/Loss Inquiries - Commercial Auto (512) 322-2266
Experience Rating - Rate Modification - Modifiers - Commercial Auto (512) 305-7421
Experience Rating - Rate Modification - Workers' Compensation - Oversight (512) 322-3495
Extended Warranties - Auto - Fraud Unit (512) 475-4989
Extended Warranties - Auto Dealers Contractual/SVC Agreements - General Liability (512) 305-6711
Extended Warranties - Other - Attorney Generals Office (512) 463-2100
Extraordinary Dividend (Form D) - Holding Company (Financial Monitoring) (512) 322-5002

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   F

Key Telephone Listings A to Z
Topic Contact Information
FAIR Plan (Fair Access to Insurance Requirements) - Market Assistance Program (MAP) (512) 305-7613/1-888-799-6277
Farm & Ranch Owners Policies - Property (512) 322-2266
Farmers Comprehensive Liability - General Liability (512) 305-6711
Federal Emergency Management Agency (FEMA) 1-800-638-6620
FEMA Office, Region 6, Denton (817) 898-5127
Fidelity Bonds - Bond/Crime/Comm. Glass/Credit & Casualty Lines (512) 305-6711
Field Examinations (Companies) - Examinations (512) 322-5038
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Credit Life Accident & Health (512) 322-3406
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Group Life Accident & Health (512) 322-3409
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - HMO (512) 322-4266
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Individual Accident Health (512) 322-3409
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Individual Life & Annuities (512) 322-3406
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Loss Control (512) 322-3435
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Prepaid Legal (512) 322-3406
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Previously Filed - Casualty (512) 305-6711
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Previously Filed - Property (512) 305-6711
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Property & Casualty (New Filing) - Compliance Intake Unit (512) 322-3575
Field Safety Representative With Specialty In Hospital (PL) (Qualification Review) - Division of Workers' Compensation (DWC) (512) 804-4000
Filing Smart - Financial Monitoring (512) 322-5002
Financial Condition - Insurance Company - Financial Monitoring (512) 322-5002
Financial Statements - Annual/Quarterly Statements - Allegations of Fraud or Misrepresentation - Fraud Unit (512) 475-4989
Financial Statements - Annual/Quarterly Statements - Information Copies - Financial Monitoring (512) 322-5002
Fine Art Policies - Inland Marine (512) 305-6711
Fire & Allied - Inland Marine (512) 305-6711
Fire & Allied Lines Maintenance Taxes - Tax Administration (512) 463-4367
Fire & Life Safety Inspections - Texas Commission on Fire Protection (TCFP) (512) 918-7100
Fire & Public Hearing List (Orders) - TCFP - Texas Commission on Fire Protection (512) 918-7100
Fire Death & Injury Reports - TCFP - Texas Commission on Fire Protection (512) 918-7100
Fire Dept. - Drills - Training Report - TCFP - Texas Commission on Fire Protection (512) 918-7100
Fire Dept. Alarm & Inspection Monthly Reports - TCFP - Texas Commission on Fire Protection (512) 918-7100
Fire Detection & Alarm Devices - Statute Interpretation - TCFP - Texas Commission on Fire Protection (512) 918-7100
Fire Drills for Schools - Reports - Rules & Regulations - TCFP - Texas Commission on Fire Protection (512) 918-7100
Fire Extended Coverage - Commercial - Inland Marine (512) 305-6711
Fire Extended Coverage - Dwelling - Property (512) 322-2266
Fire Extinguisher - Certification - Texas Commission on Fire Protection (512) 918-7100
Fire Extinguisher (Rate Credit) - Texas State Fireman's & Fire Association (512) 322-2257
Fire Fighter Certification: Texas Commission on Fire Protection (512) 918-7100
Fire Incident Reports - TEX FIR - TCFP (512) 918-7100
Fire Inspection Reports - TCFP (512) 918-7100
Fire Inspections, Commercial Bldg. Rating Oversight (512) 322-2257
Fire Loss Amount - Named City (Fire Record Credit) (512) 322-2266
Fire Loss Amount - Named City (Fire Record Credit) - Losses List (512) 322-2266
Fire Loss Amount - Named City (Fire Record Credit) - Readout Errors & Lightning (512) 322-2266
Fire Loss Amount - Named City (Fire Record Credit) - Reports - Texas Fires Information - Texas Commission on Fire Protection (TCFP) (512) 918-7100
Fire Prevention - Report Forms of Schools (512) 918-7100
Fire Prevention - Report Forms of Schools - Handbook - Fire Drill or School (512) 918-7100
Fire Prevention - Report Forms of Schools - Manuals - Texas Commission on Fire Protection (TCFP) (512) 918-7100
Fire Prevention & Investigation (512) 918-7100
Automobile (512) 918-7100
Fire Record & Fire Loss Rates (512) 322-2266
Fire Record & Fire Loss Rates - Orders (512) 322-4283
Fire Record & Fire Loss Rates - Record Credit (512) 322-2266
Fire Record & Fire Loss Rates - Record Credit Book Inquiries (512) 322-2266
Fire Safety Inspections - TCFP (512) 918-7100
Fire Truck Testing (Certification) - TCFP (512) 918-7100
Firemen's Pension Commission (512) 462-0222
Fireworks License - TCFP (512) 918-7100
Flammable Liquid Inspections (Retail Service Station) - TCFP (512) 918-7100
Flex Rate Filings {Art. 5.101} - Property (512) 322-2266
Flex Rate Filings {Art. 5.101} - Property - Personal (512) 322-2266
Flex Rate Filings {Article 5.101} - Automobile - Commercial (512) 322-2266
Flex Rate Filings {Article 5.101} - Automobile - Personal (512) 322-2266
Floater - Personal Property - Inland Marine (512) 305-6711
Flood Insurance - Commercial Multi-Peril (512) 305-6711
Flood Insurance - Federal Regional Flood Office Denton, Texas (817) 898-5127
Flood Insurance - National Flood Insurance Program (FEMA) Washington, D.C. 1-800-638-6620
Flood Insurance - Texas Water Commission (512) 239-1000
Floor Plan Policies - Inland Marine (512) 305-6711
Forced Place Insurance - Commercial Property (512) 305-6711
Foreign Admissions - Insurer Services (512) 322-4370
Foreign Admissions - Legal (512) 463-6331
Forgery - Allegations concerning Insurance documents - Fraud Unit (512) 475-4989
Forgery - Bond/Crime/Comm. Glass/Credit & Casualty Lines (512) 305-6711
Form E -Motor Carrier - Tx. Dept. of Transportation (512) 465-3696 or 1-800-299-1700
Form Filings (Article 5.06(4) - Automobile - Commercial (512) 322-2266
Form Filings (Article 5.06(4) - Automobile - Personal (512) 322-2266
Formation/Incorporation Procedures - Insurance Co. - Insurer Services (512) 322-4370
Forms & Endorsements - Accord Forms (512) 444-9611
Forms & Endorsements - Foundation Certificates (Form WPI-10) Windstorm Inspections (512) 322-2203
Forms & Endorsements - Property Forms - Checking Office (TICO) (512) 444-9611
Forms & Endorsements - Rn-1 Name Reservation - Insurer Services (512) 322-4370
Forms & Endorsements - SIS - Stockholder Information Supplement Form - Financial Monitoring (512) 322-5002
Forms & Endorsements - SO-30 Drivers Training Certificate - Personal Auto (512) 322-2266
Forms & Endorsements - SR-22 - to obtain forms - Ins Council of TX (512) 322-2266
Forms & Endorsements - Standard Coverage Form - Company License (512) 322-4370
Forms & Endorsements - WCR-1 for audited Workers' Comp. Reserves - Financial Monitoring (512) 322-5002
Forms & Endorsements - WPI - 1/2/2m/8/10 (Windstorm Inspections) (512) 322-2203
Forms Filings - Automobile - Commercial (512) 322-2266
Forms Filings - Automobile - Personal (512) 322-2266
Forms: 1560 Filming on Roadways - Texas Department of Transportation (512) 416-3152
Forms: A Acquisitions - Financial Monitoring (512) 322-5002
Forms: A-11 Application for Fraternal - Insurer Services (512) 322-4370
Forms: Annual and Quarterly Statements - Financial Monitoring (512) 322-5002
Forms: Deposit (512) 322-4359
Forms: F-TDI-FT-1 Comes with Franchise Tax Forms - Comptroller of Public Accounts 1-800-531-5441 or (512) 463-4239
Forms: Insurance Expense Exhibit - Statistical (512) 475-3023
Forms: LDO6 & LOCB-Agents License (512) 322-3503
Forms: Notice of Non-Coverage of Workers' Compensation (DWC) (512) 804-4636
Forms: Renewals and Cancellation of Workers' Compensation (DWC) (512) 804-4636
Forms: Stock & Mutual Fire & Casualty - Certificate of Similarity - Insurer Services (512) 322-4370
Forms: Title - Financial Monitoring (512) 322-5002
Forms: Withdrawal (For Registered Policies) - Accounting (512) 463-6150
Franchise Taxes - State Comptroller 1-800-531-5441 or (512) 463-4239
Fraud - Claimant (against major companies) - National Insurance Crime Bureau (NICB) 1-800-835-6422
Fraud (Allegations of) - Compliance Intake (512) 475-4989
Fraud Hot Line - Fraud Division (512) 463-6700 or 1-800-252-3439
F-TDI-FT-1 Comes with Corp. Franchise Tax Forms - Comptrollers Office 1-800-531-5441 or (512) 463-4239
Funding with Life & Annuities Insurance - Advertising (512) 475-1949
Funding with Life & Annuities Insurance - Claims (512) 463-6515
Funding with Life & Annuities Insurance - Policy Forms (512) 322-3406
Funding with prepaid Funeral/Burial Contract - Texas Dept. of Banking (512) 475-1300
Funerals - Funeral Service Commission - T2, Rm 110 (512) 936-2474
Furrier's Block Policy (Customer Policies) - Inland Marine (512) 305-6711

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   G

Key Telephone Listings A to Z
Topic Contact Information
Garage Liability - Automobile Policies - All Other Inquiries (512) 322-2266
Garage Liability - Automobile Policies - Consumer Inquiries (512) 463-6515
Garment Contractors Policies - Inland Marine (512) 305-6711
GATS (General Agreements on Trade in Services) (512) 463-6331
GBS (General Basis Schedule) - Property Manual - Obsolete - Replaced by Personal Lines Manual - Available at ICT (Insurance Council of TX) (512) (512) 444-9611
General Liability (512) 305-6711
General or Professional Liability Bulletins - Orders - Publications/Distribution (512) 322-4283
General or Professional Liability Bulletins - Other Inquiries - General Liability (512) 305-6711
General or Professional Liability Bulletins - Professional Liability (512) 305-6711
Government Relations (512) 463-6651
Government Service Floaters - Inland Marine (512) 305-6711
Governor's Report, TDI - Publications/Distribution (512) 322-4283
Governor's Report, TDI - Walk-in Orders - Cashiers Office (512) 463-6202
Gross Premium Tax - Comptroller's Office 1-800-531-5441
Group (512) 322-3406
Group - Retired Life Reserves (512) 322-3406
Group - Accident & Health (512) 322-3409
Group - Membership Service Agreement (512) 322-3409
Group - Pension Life (512) 322-3406
Group Annuities - Life/ Health Group (512) 322-3406
Group Purchase of Workers' Compensation (512) 322-3570
Guaranty Act - General Questions about the Act, Fund, and Administration - Life, Accident, Health Guaranty Fund (512) 476-5101
Guaranty Act - General Questions about the Act, Fund, and Administration - Property & Casualty (512) 345-9335
Guaranty Act - Liquidation's - Company in Receivership (512) 322-4352
Guaranty Fund Assessments - Liquidation (512) 322-5005
Guaranty Fund Assessments - Payments - Credits Against Premium Taxes - Tax Administration (512) 322-5005
Gun Insurance - Inland Marine (512) 305-6711

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   H

Key Telephone Listings A to Z
Topic Contact Information
Hail - (Crop insurance) - Inland Marine (512) 305-6711
Hart Forms & Services (512) 339-3921
Hazard Insurance - Homeowners (512) 322-2266
Health Insurance Portability & Accountability Act (HIPAA) - Industry (512) 305-7344
Health Insurance Portability & Accountability Act (HIPAA) - Public - Consumer Protection 4-6471 or 1-800-252-3439
Health Maintenance Organizations (HMO) (512) 322-4266
Health Maintenance Organizations (HMO) - Agent Licensing - New Applications (512) 322-3503* x 1-2060
Health Maintenance Organizations (HMO) - Allegations of Fraud - Fraud Unit (512) 475-4989
Health Maintenance Organizations (HMO) - Claims /Complaints- Consumer Protection (512) 463-6515
Health Maintenance Organizations (HMO) - Premium Taxes - Comptroller's Office 1-800-531-5441
Health Maintenance Organizations (HMO) - Renewals (512) 322-3503* x 1-2061
Health Professions Council (HPC) - T2, Rm 220 (512) 305-8550
Heating & Air Conditioning - Dept. of Licensing & Regulation (512) 463-5520
Help Desk (512) 463-6466
HIPAA - Health Insurance Portability & Accountablity Act - Industry (512) 305-7344
HIPAA - Health Insurance Portability & Accountablity Act - Public - Consumer Protection 4-6471 or 1-800-252-3439
Historical Data, Companies - Consumer Protection 1-800-252-3439 or (512) 463-6500
HMO License (to license an agent) - Agents' License (512) 322-3503
HMO License (to license a company) - Company License (512) 322-3507
HOB - Homeowner "B" Policies - Homeowners Department (512) 322-2266
Holding Company Rules (Setting up a Holding Company) - Financial Monitoring (512) 322-5002
Home Freezer Policies - Inland Marine (512) 305-6711
Home Warranty Insurance - New Homes Only (512) 305-6711
Home Warranty Insurance - Used Homes - General Liability (512) 305-6711
Home Warranty Service Contracts - Real Estate Commission-Complaint Section (512) 465-3960
Homeowners, B Policy - (aka HOB) - Homeowners Department (512) 322-2266
Homeowners Policies - Premium Reduction for Safety Devices (512) 322-2266
Horse Sport Liability - General Liability (512) 305-6711
Horses (Livestock Policies) - Claims - Consumer Protection (512) 463-6515
Horses (Livestock Policies) - Inland Marine (512) 305-6711
HOW Program (New Home Warranty) - Claims - Consumer Protection (512) 463-6515
HOW Program (New Home Warranty) - Insurer Services (512) 322-3507
Hunting Property Leases - General Liability (512) 305-6711
Hurricane Insurance - "CATPOOL" (512) 444-9612
Hydrostatic Permits (Fire Extinguisher) - TCFP (512) 918-7100

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   I

Key Telephone Listings A to Z
Topic Contact Information
Income Protection (Part of Health Insurance) - Consumer Protection (512) 463-6515
Incorporation - Texas Secretary of State's Office (512) 463-5555
Incorporations - Agency - Agent License (512) 322-3503* x 1-2060
Incorporations, Insurance Company -Insurer Services (512) 322-3507
Independent Review Organization (IRO) - HMO Division (512) 322-4266
Independent Title Insurance Agents Statistical Report (512) 322-5029
Individual Retirement Annuity (IRA) (512) 322-3406
Inflation Coverage Index for Homeowners - Property (512) 322-2266
INFONET - National Assoc. Security Dealers (214) 969-7050
Inland Marine Insurance (512) 305-6711
Inland Marine Insurance - (Other inquiries for Claims/Complaints) (512) 463-6515
Insider Trading (as Regards Insurance Companies) - Financial Monitoring (512) 322-5002
Inspections - Commercial Property Rating Oversight (512) 322-2257
Inspections - Fire Safety (512) 322-2257
Inspections - Windstorm (512) 322-2203 or 1-800-248-6032
Installment Sales (Merchandise) - Inland Marine (512) 305-6711
Installment Sales Floater - Inland Marine (512) 305-6711
Insurance (Unauthorized) - Fraud Unit (512) 475-4989
Insurance Checking Office - Texas Insurance Checking Office (TICO) (now Insurance Council of Texas) (512) 444-9611
Insurance Co., Admission of Foreign Companies - Insurer Services (512) 322-3507
Insurance Co., For Sale (Acquisition Protection) - Financial Monitoring (512) 322-5002
Insurance Code Book - West Publishing Company 1-800-328-9352
Insurance Company Licensing - (Local Mutual Aid) Minutes - Insurer Services (512) 322-3507
Insurance Company Licensing - Minutes (Other) - Financial Monitoring (512) 322-5002
Insurance Council of Texas (ICT) (formerly Ins Checking Office &/or TICO) (512) 444-9611
Insurance Expense Exhibits - Financial Monitoring (512) 322-5002
Insurance Holding Company System Regulatory Act - Financial Monitoring (512) 322-5002
Insurance Occupation Tax (Gross Receipt) - Comptroller's Office (512) 463-4067 or 1-800-531-5441
Insurance Purchasing Alliance (TICO) 1-800-839-8472
Insurance Rating School Information - Continuing Education (512) 322-3503* x 2-4190
Insurance Service Office (ISO) (512) 440-9900 or 1-800-277-8392
Insurer of Last Resort - Worker's Compensation - Texas Mutual Insurance Company (512) 224-3800 or 1-800-859-5995
Interest Adjusted Index (Method) - Actuarial (512) 322-5063
Interim Financial Statement - Financial Monitoring (512) 322-5002
Inter-Local Agreement - Attorney General's Office (512) 463-2100
International Insurance Issues (512) 463-6331
Investigations - *All Other Agent Complaints Go To - Consumer Protection (512) 463-6515
Investigations - Fraud Unit (512) 475-4989
Investigations - Surplus Lines Agent (512) 322-3507
Investigations - Texas Commission on Fire Protection (512) 918-7100
Involuntary Unemployment Insurance) - Bond, Crime, Comm. Glass, - Credit & Casualty Lines (512) 305-6711
IRA (Individual Retirement Annuity) - Policy - Life, Accident and Health (512) 322-3406
IRA (Individual Retirement Annuity) - Treatment of Policyholder - Consumer Protection (512) 463-6515
IRO (Independent Review Organization) - HMO Division (512) 322-4266
ISO - Insurance Services Office - Published Rates (all calls for Key Rates & Fire Rates for cities go to this number) (212) 487-5000
ISO - Insurance Services Office - Product Distribution - Regional Office - Dallas (214) 390-1825

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   J

Key Telephone Listings A to Z
Topic Contact Information
Jet Ski - Inland Marine (512) 305-6711
Jewelers Block Policy - Inland Marine (512) 305-6711
Jewelry Coverage - Inland Marine (512) 305-6711
Job Line - TDI (512) 463-6170 or 1-800-952-7099
Job Protection Insurance (Misc. Casualty) - Bond, Crime, Comm. Glass, Credit & Casualty Lines (512) 305-6711
Joint Underwriters Assoc. (JUA) 1016 La Posada, Austin, TX 78752 (512) 452-4370

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   K

Key Telephone Listings A to Z
Topic Contact Information
KEOGH Plan (Self Insured's Retirement Plan) - Fraud (512) 475-4989
Key Rate Manual (for fire rates) - State Fire Marshal's Office or ISO (512) 305-7941 or 1-800-277-8392
Key Rates - Published Rates - Insurance Services Office(ISO) 1-800-277-8392 or (512) 449-9900
Kickbacks or Rebating (Allegations of) - Fraud Unit (512) 475-4989
Kidnap & Ransom Insurance - Bond, Crime, Comm. Glass, Credit & Casualty Lines (512) 305-6711

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   L

Key Telephone Listings A to Z
Topic Contact Information
Labels (Agents) - Publications/Distribution (512) 322-4283
Late Fee (Annual Statement) - Financial Analysis (512) 322-5002
LDO6 Form - Appointment of an Agent to an Insurance Co. - Agents License. (512) 322-3503* x 1-2061
Leases (Hunting Property) - General Liability (512) 305-6711
Leasing Agent for TDI - Facilities Planning (512) 463-1676
Legal Reserve System (same as Guaranty Fund) - Liquidation (512) 322-4352
Lemon Law for Cars -TXDOT- Motor Vehicle Division - 815 Brazos (512) 416-4800 or 1-800-622-8682
Letter of Insurance (not from TDI) (between Insurance Co. & Business) Not Insurance  
Library, TDI - (Not Open to Public) (512) 463-6139 - Fax (512) 305-7536
License (Fire Alarm & Fire Detection Devices Personnel) - TCFP (512) 918-7100
License, Company - Insurer Services (512) 322-3507
License, Continuing Care Retirement Communities (CCRC) (512) 322-3507
License, HMO (512) 322-4266
License, Loan Officers & Mortgage Brokers (licensed by TX Savings and Loan Dept) (512) 475-3679
License, Mexico - Legal, International Regulatory Counsel (512) 463-6331
License, Mortgage Brokers and Loan Officers (licensed by TX Savings and Loan Dept) (512) 475-3697
License, Premium Finance Agents - Premium Finance/TPA (512) 322-3555
License, Premium Finance Companies - Premium Finance/TPA (512) 322-3555
License, Safety Inspectors/Engineers for WC - Loss Control (512) 322-3435
License, TPA (Third Party Administrators) - TPA/Agents Licensing (512) 322-3412
Licenses, Agents (Types) New Applications. (512) 322-3503* x 1-2060
Licenses, Renewals (512) 322-3503* x 1-2061
Licenses, Title Agents - Title Division (not Agent's Licensing) (512) 322-3482
Life, Accident, & Health Guaranty Fund. (512) 475-5101
Life/Health - Individual Accident & Health (512) 322-3404
Life/Health - Continuing Care Retirement Communities (CCRC) (512) 322-3507
Life/Health - Credit Life, Accident & Health (512) 322-3406
Life/Health - Group Accident & Health (512) 322-3409
Life/Health - HMO (512) 322-4266
Life/Health - Life & Annuity (512) 322-3406
Life/Health - Prepaid Legal (512) 322-3406
Life/Health Group (512) 322-3401
Line of Duty Death (LODD) - Fire Marshall (512) 305-7911
Liquidation/Oversight (512) 322-4352
Liquor Liability Insurance - General Liability (512) 305-6711
List of Premium & Loss Exhibit - Publications/Distribution (512) 322-4283
Lists - Agents (all) - Publications/Distribution. (512) 322-4283
Lists - Agents - (broken out/special lists) Agents License (512) 305-7637
Lists - City Fire Loss - Property (512) 475-3026
Lists - Companies - Financial Monitoring (512) 322-4193
Lists - Fire & Public Hearing - TCFP. (512) 918-7100
Lists - Insurance Companies Authorized to do Business in Texas - Publications/Distribution (512) 322-4283
Lists - Publications/Distribution (512) 322-4283
Lists - Purchasing & Risk Retention Groups - Insurer Services. (512) 322-3507
Lists - Surplus Lines Insurers & Agents - Publications/Distribution - Insurer Services (512) 322-3507
Livestock Floater - Inland Marine (512) 305-6711
Livestock Floater - Insurance Claims (512) 463-6515
Lloyds (Admission, Incorporation, Amendment) - Insurer Services (512) 322-3507
Loan Officers & Mortgage Brokers (licensed by TX Savings & Loan Department (512) 475-3679
Local Mutual Aid Associations - Annual Statement Forms - Financial Monitoring (512) 322-5002
Local Mutual Aid Associations - Claims - Consumer Protection (512) 463-6515
Local Mutual Aid Associations - Financial Analysis - Financial Monitoring (512) 322-5002
Local Mutual Aid Associations - Policy Submission or Interpretation, Individual Life (512) 322-3406
LODD - Line of Duty Death - Fire Marshall (512) 305-7911
Long Term Nursing Care (Custodial Care) - Consumer Protection (512) 463-6515
Longshoreman Coverage - Workers' Compensation (512) 322-3490* x 1-1059
Loss Control (512) 322-3435
Loss Mitigation (Government Industry Liaison) (512) 305-6913
Lost Vehicle Title Customer Service (512) 465-7445
LP Gas Filings, Inquiries - Railroad Commission. (512) 463-7288

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Key Telephone Listings A to Z
Topic Contact Information
Mail Policies, Registered & 1st Class - Inland Marine (512) 305-6711
Maintenance Tax (Premium Tax) - Comptroller's Office (512) 463-4068 or 1-800-531-5441
Maintenance Tax Surcharge - Workers' Compensation (512) 322-3495
Malpractice Insurance - Professional Liability (512) 305-6711
Managing General Agency (MGA) - Agent License (512) 322-3503* x 1-2060
Manual - Plan of Operation - Texas Medical Professional (512) 452-4370
Manuals - Drivers Education Manual - Available from Department of Public Safety: North Office (512) 465-2076
Manuals - Drivers Education Manual - Available from Department of Public Safety: North Office - South Office (512) 444-5241
Manuals Obtained Outside of the Agency: Bond Manual (201)494-7600
Manufacturers and Contractors (M & C) - General Liability (512) 305-6711
Maps - TCFP (512) 918-7100
Marinas - Inland Marine (512) 305-6711
Maritime Rates - Workers' Compensation (512) 322-3490
Maternity Benefits Law Extending Group Health Plan Benefits -Accident & Health (512) 322-3409
Mechanical Breakdown Insurance - Auto Policies - All Other Inquiries (512) 322-2266
Mechanical Breakdown Insurance - Auto Policies - Consumer Inquiries (512) 463-6515
Media Inquires - Public Information Office (512) 463-6425
Medicaid, All Inquires - Consumer Protection (512) 463-6515
Medical Board - Tx St Bd of Medical Examiners(TSBME) - T3, Rm 610 (512) 305-7010
Medical Malpractice - Professional Liability (512) 305-6711
Medicare Inquiries - Part A 1-800-772-1213
Medicare Inquiries - Part B 1-800-442-2620
Medigap/Medicare Supplement Forms - Group Accident & Health (512) 322-3409
Medigap/Medicare Supplement Forms - Individual Accident & Health (512) 322-3404
Merchandise Coverage, Fire Insurance (512) 305-6711
Merger, Insurance Companies - Filings & Procedures - Insurer Services (512) 322-3507
Merger, Insurance Companies - Review & Other Inquires - Financial Monitoring (512) 322-5002
Mergers, Farm Mutuals, Under Chapter 16 - Legal (512) 475-1821
MET (Multiple Employer Trust) - Other Inquiries (512) 463-6515
MET (Multiple Employer Trust) - Policy MET (Multiple Employer Trust) - Submission/Policy Interpretation - Life Group (512) 322-3406
MEWAS (Multiple Employers Welfare Association) - Insurer Services (512) 322-3507
Mexican Casualty Companies - Auto Policies - Commercial (512) 322-2266
Mexican Casualty Companies - Auto Policies - Consumer Inquiries (512) 463-6515
Mexican Casualty Companies - Auto Policies - Personal (512) 322-2266
Mexican Insurance Commission - Legal (512) 463-6331
Micrographics/Records Management (512) 322-4202
Minutes - Financial Analysis (512) 322-5002
Minutes - TDI Board Meetings & Hearings - Chief Clerk (512) 463-6326
Minutes, Annual, Insurance Company - Insurer Services (512) 322-3507
Misrepresentation, Agents, Investigations- Fraud (512) 475-4989
Mobile Agricultural Equipment - Inland Marine (512) 305-6711
Mobile Homes/Mobileowners - All Other Inquiries - Automobile - Commercial (512) 322-2266
Mobile Homes/Mobileowners - All Other Inquiries - Automobile - Personal (512) 322-2266
Mobile Homes/Mobileowners - Auto Policies - All Other Inquiries - Commercial Automobile (512) 322-2266
Mobile Homes/Mobileowners - Auto Policies - Consumer Inquiries - Consumer Protection (512) 463-6515
Mobile Homes/Mobileowners - Consumer Inquiries - Consumer Protection (512) 463-6515
Mobile Homes/Mobileowners - Rates. (512) 322-2266
Mobile Homes/Mobileowners - Standards: Texas Dept. of Labor Standards, Mfd. Housing Div (512) 463-5520
Mobile Homes/Mobileowners - Used as Child Care Facility - TCFP (512) 918-7100
Mortality Tables - Actuarial (512) 322-5067
Mortgage - Guarantee Insurance - Insurance Pool (Including Company, Claims) - Clause Endorsement (512) 322-2266
Mortgage Brokers & Loan Officers (licensed by TX Savings & Loan Department (512) 475-3679
Mortgage Company Complaints - Attorney General Office (512) 463-2100
Mortgage Guaranty Insurance - Bond, Crime, Comm. Glass, Credit & Casualty Lines (512) 305-6711
Motor Carriers(Registration of) - Texas Department of Transportation 1-800-299-1700
Motor Vehicle Maintenance Tax - Comptroller's Office (512) 463-4068 or 1-800-5315441
Motorcycles Coverage - All Other Inquiries - Automobile (512) 322-2266
Motorcycles Coverage - Auto Policies - Consumer Inquiries - Consumer Protection (512) 463-6515
Motorcycles Coverage - Commercial (512) 322-2266
Motorcycles Coverage - Personal (512) 322-2266
Multi-Lines Rating Manual (512) 476-6281
Multi-Lines Rating Manual - Independent Insurance Agents of Texas - (512) 476-6281
Multi-Peril Insurance - (512) 305-6711
Multiple Employer Trust (MET) - Life Group (512) 322-3409
Multiple Employer Welfare Association (MEWAS) - Insurer Services (512) 322-3507
Multiple Lines License (Adjusters License) - Agent's License (512) 322-3503*
Multiple Lines License (Adjusters License) - New Applications (512) 322-3503* x 1-2060
Multiple Lines License (Adjusters License) - Renewals (512) 322-3503* x 1-2061
Musical Instrument Dealers (Floater) - Inland Marine (512) 305-6711
Mutual Funds - State Securities Board (512) 474-2233

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Key Telephone Listings A to Z
Topic Contact Information
NAFTA (North American Free Trade Agreement) (512) 463-6331
NAIC - National Association of Insurance Commissioners (816) 842-3600
Name Change - Agency or Sole Proprietor, Corporation & Partnership - Licensing (512) 322-3503* x 1-2061
Name Change - Agents, Adjusters, Counsel, MGA, TPA's (512) 322-3503
Name Change - Company - Insurer Services (512) 322-3507
Name Change - Purchasing Groups Risk Retention Groups - Insurer Services (512) 322-3507
Name Change - Surplus Lines Insurers (512) 322-3507
Name Protest or Reservation (Company) - Insurer Services (512) 322-3507
Named Rates (Unscheduled Property) - Inland Marine (512) 305-6711
NASD Exam (Variable Annuity) (512) 322-3503* x 2-4124
National Crime Prevention Institute ( Fraud against P&C Companies) (817) 656-0558
National Flood Insurance Program, Bethesda, MD 1-800-638-6620
Negotiated Experience Modifier - Workers' Compensation (512) 322-3495
New or Proposed Laws- Government Relations (512) 463-6651
News Media - Office of Public Information (512) 463-6425
No Fault Insurance - Auto - All Other Inquiries - Automobile (512) 322-2266
No Fault Insurance - Auto - Commercial-Automobile (512) 322-2266
No Fault Insurance - Auto - Consumer Inquiries - Consumer Protection (512) 463-6515
No Fault Insurance - Auto - Personal -Automobile (512) 322-2266
Non-Admitted Company Information - Surplus Lines - Insurer Services (512) 322-3507
Non-Renewals - Auto Policies - Commercial (512) 322-2266
Non-Renewals - Auto Policies - Consumer Inquiries - Consumer Protection (512) 463-6515
Non-Renewals - Auto Policies - General Liability (512) 305-6711
Non-Renewals - Auto Policies - Personal (512) 322-2266
Non-Renewals - Dwellings/Residential (512) 322-2266
Non-Renewals - Homeowner, Farm & Ranch Owner Policies (512) 322-2266
Non-Renewals - Inland Marine Policies (512) 305-6711
Non-Renewals - Multi-Peril Policies (512) 305-6711
Non-Renewals - Standard Fire & Extended Coverage: Commercial Risks (512) 305-6711
Non-Resident Agent: Fire & Casualty or Life - Agents License (512) 322-3503* x 1-2060
Non-Resident Agent: Fire & Casualty or Life - Agents License - New Applications. (512) 322-3503* x 1-2060
Non-Resident Agent: Fire & Casualty or Life - Agents License - Renewals. (512) 322-3503* x 1-2061
Notary Public - Accounting - Hollis O'Neill (512) 463-6148
Notary Public - Accounting - Kim McNair (512) 463-1141
Notary Public Appointments & Commissions - Secretary of State .(512) 463-5705
Notice of Legal Action Against an Insurance Company - Insurer Services. (512) 322-3507
Notification of Article 1.30 - Insurer Services (512) 322-3507
Nuclear Insurance - Inland Marine (512) 305-6711
Number of Complaints Against an Insurance Co - Life & Health - Consumer Protection (512) 463-6515
Number of Complaints Against an Insurance Co - Property & Casualty - Consumer Protection (512) 463-6515
Number of Complaints Against an Insurance Co. 1-800-252-3439
Nurse Practitioners Liability - Professional Liability. (512) 305-6711
Nursing Board - Bd of Nurse Examiners (BNE/RN) - T3, Rm 460 (512) 305-7400
Nursing Board - Bd of Vocational Nurse Examiners (BVNE/LVN) - T3, Rm 400 (512) 305-8100
Nursing Home Administrators - (for licensing of) - DHS (512) 231-5825
Nursing/Convalescent Homes - Fire Safety Inspection. (512) 918-7100
Nursing/Convalescent Homes - Licensing - Nursing Home Admin., Board of License. (512) 458-1955
Nursing/Convalescent Homes - Long Term/Custodial Care - Life/Health Group. (512) 322-3409
Nursing/Convalescent Homes - Occupational Safety & Health Program - Loss Control (512) 322-3435

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   O

Key Telephone Listings A to Z
Topic Contact Information
Occupational Therapy Bd (PT/OT) - T2, Rm 510 (512) 305-6900
Ocean Marine (Boat Insurance) - Inland Marine (512) 305-6711
Office of Public Insurance Counsel (OPIC). (512) 322-4143
Officers & Directors Liability - Allegations of Fraud (512) 475-4989
Officers & Directors Liability - Professional Liability (512) 305-6711
Officers & Directors of Insurance Companies - Insurer Services (512) 322-3507
Off-Shore Drilling (Department of Labor) (512) 482-5638
Oil & Gas Lease Property - Inland Marine (512) 305-6711
Ombudsman - To handle Doctors' "Slow Pay" Complaints - form @ http://www.tdi.state.tx.us/commish/doctors.html 4-6471 or 1-800-252-3439
Optometry Board - T2, Rm 420 (512) 305-8500
Out of State Agents (Non-residents) - Agents License (512) 322-3503* x 2-3584
Out of State Agents (Non-residents) - New Applications. (512) 322-3503* x 1-2060
Out of State Agents (Non-residents) - Renewals. (512) 322-3503* x 1-2061
Overhead Assessment - Billings - Accounting. (512) 463-6150
Overhead Assessment - Forms - Financial Monitoring (512) 322-5002
Overhead Assessment - Oversight (512) 322-4352
Overpayment, Gross Premium - Comptroller's Office. (512) 463-4068 or 1-800-531-5441
Owners of Insurance Companies - Domestic Companies - Financial Monitoring (512) 322-5002
Owners of Insurance Companies - Organizations Charts of Licensed Companies - Financial Monitoring (512) 322-5002
Owners or Contractors Protective Liability - General Liability. (512) 305-6711
Owners, Landlords, & Tenants (OL&T) - General Liability. (512) 305-6711
Ownership - Commercial Auto (512) 322-2266
Ownership - Workers' Compensation (512) 322-3495

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   P

Key Telephone Listings A to Z
Topic Contact Information
P & C Actuarial info - Technical Analysis (512) 475-1878
P.I.C. (Personal Insurance Coverage) - General Liability (512) 305-6711
Page 14 Premium, Losses & Dividends by Coverages and Insurance Carriers Booklet  
Page 14, Annual Statement - Financial Monitoring. (512) 322-5002
Paid Loss Retro - Workers' Compensation, Auto Liability, & General Liability (512) 322-3570
Partnerships for Property & Casualty Agencies - Agents License (512) 322-3503* x 1-2060
Pattern & Die Floater- Inland Marine (512) 305-6711
Payroll Rates - Workers' Compensation (512) 322-3495
Peer Review of Doctors, Physical & Occupational Therapists - HMO (512) 322-4266
Penalty, Late Annual Statement Filings (512) 322-4373
Pension Plans - Claims/Complaints - Consumer Protection. (512) 463-6515
Pension Plans (if through an Insurance Company, for information) - Life Group. (512) 322-3406
Pension Review Board - City, State, on County Pension - Employees Retirement System Bldg. (512) 463-1736
Pension Review Board - Private industry - Regulated by Federal Dept. of Labor - Pension & Welfare Administration. (214) 767-6831
Performance Bond - Bond, Crime, Comm. Glass, Credit & Casualty Lines (512) 305-6711
Personal Effects Floater - Inland Marine (512) 305-6711
Personal Injury Protection (PIP) - Auto - Commercial (512) 322-2266
Personal Injury Protection (PIP) - Auto - Consumer Inquiries (512) 463-6515
Personal Injury Protection (PIP) - Auto - Personal (512) 322-2266
Personal Inland Marine Manual - Insurance Service Office (ISO) - Dallas (214) 931-3220
Personal Lines Insurance, Auto (512) 322-2266
Personal Lines Insurance, Claims - Consumer Protection (512) 463-6515
Personal Lines Insurance, Homeowners - Property (512) 322-2266
Personal Lines Manual - ICT (Insurance Council of TX) (512) (512) 444-9611
Personal Theft Endorsement - Bond, Crime, Comm., Glass, Credit & Casualty Lines (512) 305-6711
Pet Insurance (Misc. Casualty) - Bond, Crime, Commercial Glass, Credit & Casualty Lines (512) 305-6711
Petitions (for Service of Process) - Insurer Services (512) 322-3507
Petroleum Property - Inland Marine (512) 305-6711
Pharmacist Insurance - Professional Liability (512) 305-6711
Pharmacy Board - T3, Rm 600 (512) 305-8000
Physical Therapy Board (PT/OT) - T2, Rm 510 (512) 305-6900
Physicians & Surgeons Equipment Floater - Inland Marine (512) 305-6711
Physicians Liability - Professional Liability (512) 305-6711
Plate Glass Insurance - Bond, Crime, Commercial Glass, Credit & Casualty Lines (512) 305-6711
Podiatry Board (TSBPME) - T2, Rm 320 (512) 305-7000
Policy Cancellation/Non-Renewal - Inland Marine (512) 305-6711
Policy Cancellation/Non-Renewal - Auto - Commercial (512) 322-2266
Policy Cancellation/Non-Renewal - Auto - Personal (512) 322-2266
Policy Cancellation/Non-Renewal - Consumer Inquiries - Consumer Protection (512) 463-6515
Policy Cancellation/Non-Renewal - Dwellings/Residential (512) 322-2266
Policy Cancellation/Non-Renewal - General Liability (512) 305-6711
Policy Cancellation/Non-Renewal - Homeowner, Farm & Ranch Owner. (512) 322-2266
Policy Cancellation/Non-Renewal - Multi-Peril (512) 305-6711
Policy Cancellation/Non-Renewal - Standard Fire & EC - Commercial. (512) 305-6711
Policy Conversion from Group to Individual Coverage - Health Group (512) 322-3409
Policy Conversion from Group to Individual Coverage - Life Group (512) 322-3406
Policy Form Submissions - Also: Individual Endowment, Life & Term (512) 322-3406
Policy Form Submissions - Credit Life and Credit Disability (512) 322-3406
Policy Form Submissions - General Liability (512) 305-6711
Policy Form Submissions - Group Life, Accident & Health (512) 322-3409
Policy Form Submissions - Health Maintenance Organization (HMO) (512) 322-4266
Policy Form Submissions - Homeowners/Farm & Ranch Owners (512) 322-2266
Policy Form Submissions - Indeterminate Premium & Local Mutual Aid Assoc.- Life/Health Group (512) 322-3406
Policy Form Submissions - Individual Accident & Health (512) 322-3409
Policy Form Submissions - Inland Marine (512) 305-6711
Policy Form Submissions - Life and Annuities (512) 322-3406
Policy Form Submissions - Multi-Peril. (512) 305-6711
Policy Form Submissions - Standard Fire & EC - Commercial Only - Prepaid Legal. (512) 322-3406
Policy Form Submissions - Standard Fire & Extended Coverage - Commercial (512) 305-6711
Policy Form Submissions - Umbrella- General Liability. (512) 305-6711
Policy Provisions - Life/Health Group (512) 322-3406
Policy Search Companies - American Council of Life Insurance - Life search only 1-800-942-4242
Policy Search Companies - Finders Inc. - All types of Insurance (512) 469-9794 or 1-800-881-2192
Policyholder, Allegations of Fraud - Fraud Unit (512) 475-4989
Pollution Liability - General Liability (512) 305-6711
Pool Mortgage Insurance - Bond, Crime, Comm. Glass, Credit & Casualty Lines. (512) 305-6711
Preferred Provider Organizations (PPO) - Life, Accident & Health Group (512) 322-3409
Premium & Loss Booklet Expense Exhibits - To Order - Publications/Distribution (512) 322-4283
Premium & Loss Booklet Expense Exhibits Pg 14 Data Service (512) 475-1878
Premium Displacement Tax (Surplus Lines) - Comptroller Office (512) 463-4068 or 1-800-531-5441
Premium Finance - Applications, License, TPA/Premium Finance (512) 322-3555
Premium Finance - Audits & Examinations, Annual Operation Reports (512) 322-5073
Premium Finance - Claims & Complaints - Consumer Protection (512) 463-6515
Premium Financing by Promissory Note - Rates, Life Insurance - Life Actuary (512) 322-4112
Premium Financing by Promissory Note (College Students) (512) 322-4112
Premium Reduction, Safety Devices - Discounts Available - Homeowners (512) 322-2266
Premium Reduction, Safety Devices - Discounts Available - Personal Automobile (512) 322-2266
Premium Taxes (Licensed Companies) - Comptroller's Office (512) 463-4068 or 1-800-531-5441
Premium Taxes (Licensed Companies) - Tax Assistance (512) 463-4600 or 1-800-252-1387
Premium, Income Notes (Domestic & Foreign) - Holding Company (512) 322-5001
Prepaid Dental Insurance - HMO (512) 322-4266
Prepaid Funeral/Burial Contracts - Advertising (512) 475-1949
Prepaid Funeral/Burial Contracts - Claims - Consumer Protection. (512) 463-6515
Prepaid Funeral/Burial Contracts - Insurance or Annuity Funded - Life / Health Group (512) 322-3406
Prepaid Funeral/Burial Contracts - Texas Dept. of Banking. (512) 475-1300
Prepaid Legal - License - Agents License - Policy Approval and Rate Approval - Life Group. (512) 322-3406
Prepaid Legal - License - Agents License - Renewals (512) 322-3503* x 1-2061
Prepaid Legal - License - Agents License - Taxes - Comptroller Tax Division (512) 463-4304
Prepaid Legal - License - Agents License. (512) 322-3503* x 1-2060
Private Mortgage Insurance (PMI) - Bond) (512) 305-6711
Product Liability - General Liability (512) 305-6711
Product Liability - Statistics. (512) 475-3023
Professional Liability (512) 305-6711
Prohibited Activities, Officers, Directors, Stockholders - Allegations of Fraud - Fraud Unit (512) 475-4989
Prohibited Activities, Officers, Directors, Stockholders - Holding Company (512) 322-5001
Promissory Notes, College Students - Life Actuary (512) 322-4112
Property & Casualty Guaranty Fund (512) 345-9335
Property & Casualty Insur. Premiums, Losses & Dividends by Coverage & Insur. Carriers (p. 14 report) - Publications/Distribution (512) 322-4283
Property Insurance Statistics - Property & Casualty Actuarial (512) 475-3017
Protest (Insurance Co. Name) - Insurer Services (512) 322-3507
Protest Payments, Licensed Companies - Comptroller's Office (512) 463-4068 or 1-800-531-5441
Proxy Solicitation (Material Approval) - Financial Monitoring. (512) 322-5002
Psychologist Examiners - T2, Rm 450 (512) 305-7700
Public Accountancy, St Bd of - T3, Rm 900 (512) 305-7800
Public Insurance Counsel, Office of (OPIC) - T3, Rm 120 (512) 322-4143
Public Liability - Bond, Crime, Comm. Glass, Credit & Casualty Lines (512) 305-6711
Publications/Distributions - Annual Report of TDI (Governor's Report)-Commercial Property Rating Manual (512) 322-4283
Published Rates - ISO - Insurance Services Office - (all calls for Key Rates & Fire Rates for cities go this number 1-800-277-8392
Purchase Vouchers - Accounting (512) 463-6150
Purchasing Groups - Insurer Services (512) 322-3507

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Key Telephone Listings A to Z
Topic Contact Information
Quarterly call for Experience - Data Services (512) 475-1878
Quarterly Financial Statements - Financial Monitoring. (512) 322-5002
Quarterly Legislative Report on Market Conditions - Publications/Distribution (512) 322-4283
Quarterly Tax Statements - Comptroller's Office (512) 463-4068 or 1-800-531-5441

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Key Telephone Listings A to Z
Topic Contact Information
Radium Floater - Inland Marine (512) 305-6711
Railroad Protective Liability - General Liability. (512) 305-6711
Rapid Rater Manual - Independent Insurance Agents of Texas (512) 476-6281
Rapid Rater Manual - Independent Insurance Agents of Texas (512) 476-6281
Rate and Form Filing, Property & Casualty - Intake Unit (512) 322-3575
Rate Changes - Accident & Health, Group (512) 322-3409
Rate Changes - Accident & Health, Individual. (512) 322-3404
Rate Changes - Completed Individual Co. Filing - Auto - Technical Analysis) (512) 475-3017
Rate Changes - Completed Individual Co. Filing - Credit (512) 322-3406
Rate Changes - Completed Individual Co. Filing - Homeowner/Farm & Ranch Owner (512) 322-2266
Rate Changes - Completed Individual Co. Filing - Inland Marine (512) 305-6711
Rate Changes - Completed Individual Co. Filing - Multi-Peril (512) 305-6711
Rate Changes - Pending Filings/Rate Change History - P&C Actuarial (512) 475-3017
Rate Changes - Standard Fire & Extended Coverage - Dwellings (512) 322-2266
Rate Changes - Standard Fire & Extended Coverage - Commercial Risks (512) 305-6711
Rate Classifications - Auto - Commercial (512) 322-2266
Rate Classifications - Auto - Consumer Inquiries - Consumer Protection (512) 463-6515
Rate Classifications - Workers' Compensation (512) 322-3493
Rate Guide - Workers' Compensation (512) 322-3495
Rate Hearings - General Counsel (512) 305-7351
Rate Manual for Fidelity, Forgery & Surety - Bond, Crime, Commercial Glass, Credit & Casualty Lines (512) 305-6711
Rate Manual for Fidelity, Forgery & Surety Bonds, Burglary & Plate Glass (512) 305-6711 or (201)494-7600
Rate Manual for Fidelity, Surety Assoc. of America (201) 494-7600
Rate Modifications - Experience Rating - Auto (TAISO). (512) 444-9611
Rate Modifications - Experience Rating - Workers' Compensation Oversight. (512) 322-3495
Rates: Classification of Auto Policies - Commercial (512) 322-2266
Rates: Classification of Auto Policies - Consumer Inquiries - Consumer Protection (512) 463-6515
Rates: Classification of Auto Policies - Personal (512) 322-2266
Rates: Experience Rating - Commercial Auto (512) 322-2266
Rates: Experience Rating - General Liability (512) 305-6711
Rates: Experience Rating - HMO (512) 322-4266
Rates: Experience Rating - Prepaid Legal (512) 322-3406
Rates: Experience Rating - Workers' Compensation (512) 322-3495
Rates: Title (512) 322-3482
Rates: Unscheduled, named fire or named rate (512) 305-6711
Rating Plans - Automobile - Commercial (512) 322-2266
Rating Plans - Interstate, Workers' Compensation (512) 322-3491
Rating Plans - Retrospective Rating (WC, AL, GL) (512) 322-3570
Real Estate, Professional Liability (512) 305-6711
Rebating or Kickbacks (not offered to General Public) - Fraud. (512) 475-4989
Receivership - Liquidation (512) 322-4352
Reciprocals (Admission, Incorporation, Amend, Filing, Procedures) - Agents License (512) 322-3503* x 2-4190
Reciprocals (Admission, Incorporation, Amend, Filing, Procedures) - Insurer Services (512) 322-3507
Red Book, Key Rates, Fire Record Credits - Orders - Publications/Distribution (512) 322-4283
Re-Domestications - Insurer Services (512) 322-3507
Refusal to Insure - Bond, Crime, Commercial Glass, Credit & Casualty Lines. (512) 305-6711
Refusal to Insure - Claims/Complaints - Consumer Protection (512) 463-6515
Refusal to Insure - Commercial (512) 322-2266
Refusal to Insure - Commercial Risks. (512) 305-6711
Refusal to Insure - Consumer Inquiries - Consumer Protection (512) 463-6515
Refusal to Insure - Dwellings (512) 322-2266
Refusal to Insure - Homeowner/Farm & Ranch Owner. (512) 322-2266
Refusal to Insure - Inland Marine (512) 305-6711
Refusal to Insure - Multi-Peril. (512) 305-6711
Refusal to Insure - Standard Fire & Extended Coverage (512) 305-6711
Registered Agent for Service of Process (Citation) - Insurer Services (512) 322-3507
Registration of Securities - State Securities Board (512) 474-2233
Registration Statement, Form B - Financial Monitoring. (512) 322-5002
Regulations - (Title 28/Insurance - of Administrative Code) - Texas Register - Secretary of State (512) 463-5561
Rehabilitation of a Company - Conservation (512) 322-4162
Reinsurance, Insurance Company - Accreditation & Trustees - Insurer Services (512) 322-3507
Reinsurance, Insurance Company - Agents/Adjusters - Agents Licensing (512) 322-3503* x 1-2061
Reinsurance, Insurance Company - Contracts - Insurer Services (512) 322-3507
Reinsurance, Insurance Company - Filings & Procedures - Insurer Services (512) 322-3507
Reinsurance, Insurance Company - Licensing Insurance Companies (Application Process) - Insurer Services (512) 322-3507
Reinsurance, Insurance Company - Other Inquiries, Reinsurance Financial Monitoring (512) 322-5002
Reinsurance, Insurance Company - Reinsurance Carrier for Licensed Company - Financial Monitoring (512) 322-5002
Reinsurance, Insurance Company - Renewals (Subscriptions) - Publications/Distribution (512) 322-4283
Reinsurance, Insurance Company - Schedules F&S of Annual Statement - Financial Monitoring (512) 322-5002
Renters Insurance - Property (512) 322-2266
Replacement of Health Insurance - Consumer Protection (512) 463-6515
Report of Abandoned Property - Treasury Dept. (512) 463-6060
Research & Information - Public Information Office (512) 463-6425
Researching Policies, (Company Address) - Insurer Services (512) 322-3507
Reservation of a Company Name - Insurer Services (512) 322-3507
Reserve Tables - Life Actuary (512) 322-5067
Reserve Valuation Reports - Actuarial (512) 322-5067
Residential Glass Endorsement - Property (512) 322-2266
Residential Property Rating: Homeowner, Apartment, - Condo/Townhouse, Farm & Ranch (512) 322-2266
Residual Market Pass-Through - Retrospective Rating (512) 322-3570
Resisted Claims: Record of claims paid but resisted by life company - Financial Monitoring (512) 322-5002
Restated Articles of Incorporation - Insurer Services (512) 322-3507
Retaliatory Letters (Admission Requirements) - Insurer Services (512) 322-3507
Retaliatory Taxes & Fees - Comptroller's Office (512) 463-4068 or 1-800-531-5441
Retirement Policies - Claims - Consumer Protection (512) 463-6515
Retirement Policies (Information) - Life / Health Group (512) 322-3406
Retrospective Rating-Workers' Comp., Auto, General Liability (512) 322-3570
Return Premiums: Auto Policies - Commercial (512) 322-2266
Return Premiums: Auto Policies - Consumer Inquiries - Consumer Protection (512) 463-6515
Return Premiums: Auto Policies - Personal (512) 322-2266
Return Premiums: Fire & Extended Coverage, Commercial (512) 305-6711
Return Premiums: Homeowners. (512) 322-2266
Return Premiums: Life, Accident & Health - Consumer Protection. (512) 463-6515
Return Premiums: Premium Finance - Financial (512) 322-5073
Return Premiums: Title (512) 322-3482
Risk Management Companies (Consultant) - Agents License (512) 322-3503* x 2-3584
Risk Based Capital Rule - Life, Property & Casualty (512) 322-5002
Risk Based Capital Rule - New Rules - Chief Clerks (512) 463-6326
Risk Management Program (TDI only) - Loss Control (512) 322-3435
Risk Retention - Insurer Services (512) 322-3507
Risk Services Office - Insurance Service Office, Dallas, Texas (214) 931-3320
Robbery Insurance - Bond, Crime, Commercial Glass, Credit & Casualty Lines (512) 305-6711
Rolling Stock (Railroad Cars) - Inland Marine (512) 305-6711
Routing Sheet (Maintenance/Premium Taxes) - Comptroller's Office (512) 463-4068 or 1-800-531-5441
Rules of Practice & Procedure (512) 322-4283
Rules & Regulations - Office of Secretary of State (512) 463-5561

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   S

Key Telephone Listings A to Z
Topic Contact Information
Safety Commercial Bldg. Inspections - Fire Safety Oversight (512) 322-2257
Safety Education (Government & Land, Liaison). (512) 305-6913
Safety Oversight (512) 322-2257
Safety, Employee - Hazard Reporting (TDI Only) - Loss Control (512) 322-3435
Safety, Employee - Loss Control (512) 322-3435
Salesman Samples Floater - Inland Marine (512) 305-6711
Satellite Dish - Property (512) 322-2266
SBIPP -(Small Business Injury Protection Program) Workers' Compensation - Texas Mutual Insurance Company 1-800-859-5995
Schedule P - Financial Analysis. (512) 322-5002
Schedule Rating Plan - Workers' Compensation (512) 322-3495
School District Fire Prevention Statistics - TCFP (512) 918-7100
Securities (Blue Sky Law) - State Securities Board (512) 474-2233
Securities (Statutory Deposits) Registered Policies - Accounting (512) 463-6150
Securities (Statutory Deposits) Securities Substitution - Insurer Services (512) 322-3507
Securities License - Life or Annuities - Agents License - New Applications. (512) 322-3503* x 1-2060
Securities License - Renewals. (512) 322-3503* x 1-2061
Security - Capitol Police - EMERGENCY ONLY (512) 463-3333
Security - Capitol Police - non-emergency (512) 463-3556
Security - Hobby Security (512) 322-4174
Self Insurance - Auto - To File For, Contact DPS (512) 465-2230
Self Insurance - Claims - Consumer Protection (512) 463-6515
Self Insurance - General Liability (512) 305-6711
Self Insurance - Health - Fraud Unit. (512) 463-6492
Self Insured Plans, Health (ERISA) - Fraud Unit (512) 475-4989
Self Insurers Tax (TDI - Workers' Comp.) - Tax Administration (512) 463-4304
Self-Funding - Fraud Unit (512) 475-4989
Service (Citation) - Legal (512) 475-1821
Service Agent (Service of Process/Citations) - Forms, Questions about Appointments - Insurer Services (512) 322-3507
Service Agent (Service of Process/Citations) - General Inquiries - Consumer Protection (512) 463-6515
Service Agreement, Automobile Dealers (contractual) - General Liability (512) 305-6711
Service of Legal Process (Citations) - Consumer Protection. (512) 463-6515
SIC Codes - Standard Industry Codes - Now NAICS
Silverware Floater - Inland Marine (512) 305-6711
Single Interest Insurance - Boats - Property (512) 305-6711
Single Interest Insurance (Vehicle )- Auto Policies (512) 322-2266
Single Interest Insurance (Vehicle )- Consumer Inquiries - Consumer Protection (512) 463-6515
Single Interest Insurance (Vehicle )- other Inquiries - Commercial Automobile (512) 322-2266
Specimen Policies - Bond Crime Commercial Glass & Other Casualty Lines (512) 305-6711
Specimen Policies - General Liability. (512) 305-6711
Specimen Policies - Property, Commercial Fire (512) 305-6711
Specimen Policies - Property, Homeowners (512) 322-2266
Sprinkler Inspections - Engineering (512) 322-2212
Sprinkler Systems Installation Contract, Licensing - TCFP (512) 918-7100
SR-22 - To File Forms - DPS (512) 465-2600
SR-22 - To Obtain Forms - Texas Auto Insurance Service Office (TAISO) (512) 444-9611
Staff Leasing (see Employee Leasing)  
Stamp & Coin Floater - Inland Marine (512) 305-6711
Standard Fire & Extended Coverage, Policy Interpretation, Commercial - Dwellings & Residential (512) 322-2266
Standard Fire & Extended Coverage, Policy Interpretation, Commercial - Inland Marine. (512) 305-6711
Standard Fire Policy - Residential (512) 322-2266
Standard Industry Codes - SIC -  now NAICS (www.census.gov/epcd/www/naics.html) (512) 322-2222
Standard Reserves, Health Insurance - Life Actuary (512) 322-5063
START Program - Texas Mutual Insurance Co. 1-800-955-2667 or (512) 244-3800
State Bar Insurance Trust (Applications & Information). 479-0941
State Emergency/Disaster Response - Loss Control (512) 322-3435
State Fair Plan (for residential property considered uninsurable) Texas has no such plan.
State Office of Administrative Hearings (SOAH) (512) 475-4993
Statement of Deposits (Experience Rating) - Accounting (512) 463-6150
Statistical Report (Title Agents) - Publications/Distribution (512) 322-4283
Statistics on Amounts of Insurance Sold - Publications/Distribution (512) 322-4283
Statistics re Property & Casualty Insurance - Life - Life Actuary (512) 322-5067
Statistics re Property & Casualty Insurance - Statistical. (512) 475-3017
Statutory Deposit (TDI Certification) Insurer Services (512) 322-4124
Statutory Deposits - Insurer Service. (512) 322-3507
Statutory Deposits - Registered Policies - Accounting (512) 463-6150
Stipulated Premium Insurance Companies - Annual Statements - Financial Monitoring (512) 322-5002
Stipulated Premium Insurance Companies - Licensing - Insurer Services (512) 322-3507
Stipulated Premium Insurance Companies - Life / Health Group (512) 322-3406
Stock Certificates ( Insurance Company) - Companies Purchasing Their Own- Financial Monitoring (512) 322-5002
Stocks/Stockholder Dividends - Financial Monitoring (512) 322-5002
Storage Unit Coverage - Inland Marine (512) 305-6711
Structural Pest Control Board (SPCB) - Lic., T1, Rm 530/Administration & Legal, T3, Rm 240 (512) 305-8250
Study Manuals - Supplied by Sponsoring Company: Fire & Casualty, Group I, II, Variable Annuity, Local recording, Solicitor - Agents Licensing (512) 322-3503
Study Manuals - Title Insurance (512) 322-3482
Sub-Contractors' Forms (DWC) (512) 804-4636
Subordinated Indebtedness (Domestic & Foreign) - Financial Monitoring. (512) 322-5002
Subscriber Notices - (DWC) (512) 804-4636
Subscriptions, Renewals - Publications/Distribution (512) 322-4283
Substitution of Securities (On Deposit) - Insurer Services (512) 322-3507
Substitution of Underwriters - Insurer Services (512) 322-3507
Substitutions, Insurance Policy - Life Group (512) 322-3406
Supervision of Companies - Conservation (512) 322-4162
Supervisor's Accident Investigation Report (Complete if Agency Accident Along with Accident Record and Analysis Form) - Loss Control (512) 322-3435
Surety Bonds - Bond, Crime, Comm. Glass, Credit & Casualty Lines (512) 305-6711
Surplus Debentures or Notes (Domestic & Foreign) - Financial Monitoring (512) 322-5002
Surplus Line Agent License - Agents License (512) 322-3503
Surplus Line Agent Investigations - Company License (512) 322-3507
Surplus Line Company Information/Registration - Company License (512) 322-3535
Surplus Lines Stamping Office (512) 346-3274
Survival Pension Welfare - U.S. Dept. of Labor (Dallas) (214) 767-6831
Sworn Statement of Values - Inland Marines (512) 305-6711

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   T

Key Telephone Listings A to Z
Topic Contact Information
Tax Division - Comptroller's Office. (512) 463-4393
Tax Professional Examiners, Board of - T2, Rm 520 (512) 305-7300
Tax Sheltered Annuities - Comptroller's Office (512) 463-4600
Telephone Changes/Problems - Telecommunications (512) 322-4285
Texas Auto Insurance Plan Association (TAIPA) - Assigned Risk Pool , 2028 E. Ben White Blvd., Suite 4000, Austin, TX 78741 (512) 444-4441 or 1-800-580-8247
Texas Auto Insurance Service Office (TAISO), One LaCosta, Suite 130 , 1016 La Posada Dr., , Austin, TX 78752 (512) 444-9611
Texas Automobile Theft Prevention Authority - (512) 416-4600
Texas Business Owners Policy (TBOP) (512) 305-6711
Texas Catastrophe Property Insurance Association (TCPIA) (512) 444-9612
Texas Commercial Multi-Peril Policy & TMP - Inland Marine (512) 305-6711
Texas Commercial Package Policy (TCPP) (512) 305-6711
Texas Commercial Property Rating Schedules (512) 322-2257
Texas Commission on Fire Protection (TCFP) (512) 918-7100
Texas Commission on Fire Protection (TCFP). (512) 918-7100
Texas County Mutual Premiums & Losses (Page 14 Report) - Publications/Distribution (512) 322-4283
Texas Employees Retirement System, 18th & Brazos (512) 476-6431
Texas Employees Uniform Group Employees Benefit Act - Retirement System (512) 476-6431
Texas Experience Rating Plan (Workers' Compensation) - Publications / Distribution (see TX WC &EL Insurance Manual (512) 322-4283
Texas Financial Liability Law - DPSC (512) 465-2230
Texas Fire Escape Law , TEXFIRS Information - TCFP (512) 918-7100
Texas Guaranty Fund Assessment, Information & Payments - Credit Against Premium Taxes - Tax Administration. (512) 463-4304
Texas Guaranty Fund Assessment, Information & Payments - Liquidations (512) 322-4352
Texas Insurance Checking Office (TICO), Property Forms (512) 444-9611
Texas Insurance Code - West Publishing. 1-800-328-9352
Texas Insurance Code Book, West Publishing, (Related Acts & Rules of Procedure) 1-800-328-9352
Texas Insurance Purchasing Alliance (TIPA) 1-800-839-8472
Texas Medical Profession Liability Insurance Underwriting Assoc. (JUA) (512) 452-4370
Texas Multi-Peril Insurance (TMP) - Inland Marine (512) 305-6711
Texas Municipal League (TML) (512) 478-6601
Texas Mutual Insurance Company (formerly known as TX Workers' Comp Fund) (512) 224-3800
Texas Natural Resource Conservation Commission (512) 239-4771
Texas Register - Filings, Inquiries - Chief Clerk. (512) 463-6326
Texas Register - Secretary of State (512) 463-5561
Texas Retrospective Rating Plan for Auto Liability, Auto Physical Damage TAISO (512) 444-9611
Texas Retrospective Rating Plan Manual for WC & EL, NCCI, Florida (800) 622-4123
Texas Standard Fire Policy, Interpretation - Inland Marine (512) 305-6711
Texas Unit Statistical Plan Manual - Data Services (512) 475-1878
Texas WC & Employer Liability Insurance Manual - Publications/Distribution (512) 322-4283
Texas Workers' Compensation & Employers Liability Insurance Manual - Publications / Distribution (512) 322-4283
Texas Worker's Compensation Insurance Fund (now known as TX Mutual Insurance Co. (512) 224-3800 or 1-800-859-5995
Theatrical Floater - Inland Marine (512) 305-6711
Theft Insurance - Allegations of theft or conversion - Fraud Unit. (512) 475-4989
Theft Insurance - Bond, Crime, Comm. Glass, Credit & Casualty Lines (512) 305-6711
Theft Rings (Allegations) (512) 475-4989
Third Party Administrator (TPA) - TPA (512) 322-3412
Third Party Administrators (TPA), Interpretations, Policy, General Inquiries (512) 322-3412
Third Party Administrators (TPAs) (512) 322-3412
Tie-In Sales of Insurance - Advertising (512) 475-1949
Title Agents License - Title Division (not Agent's Licensing) (512) 322-3482
Title Agents Statistical Report - Publications/Distribution (512) 322-4283
Title Company Information - Title (512) 322-3482
Title Insurance - Agents Licenses (Title & Escrow) (512) 322-5027
Title Insurance - Title Form 9 (Annual Statement) - Financial Monitoring (512) 322-5002
Title Insurance - Examinations (Escrow Audits & Examinations) (512) 322-5027
Title Insurance - Financial Statements - Financial Monitoring (512) 322-5002
Title Insurance - Forms & Services (512) 339-3921
Title Insurance - Manual of Rules, Rates, Forms for Writing Title Insurance in Texas  
Title Insurance - Premium Taxes - Comptroller's Office. (512) 463-4068 or 1-800-5315441
Title Insurance - Statistics, Actuarial (512) 475-1877
Title Insurance (Complaints, Forms, Rates & Rules (512) 322-3482
Title Insurance Manual 1-800-223-4278
Titles - Motor Vehicle - Texas Dept. of Transportation (512) 465-7611
Torte Law Claims - Consumer Protection (512) 463-6515
Tourist Floater - Inland Marine (512) 305-6711
Townhouses/condominiums (Assoc or Bldg) - Commercial Property (512) 305-6711
Trade Groups - Commercial Property (512) 305-6711
Transcript of Hearings - Commissioner 's Docket - Chief Clerk (512) 463-6327
Transcript of Hearings - State Office of Administrative Hearings (SOAH) Docket - Chief Clerk (512) 463-6328
Transit Insurance - Inland Marine (512) 305-6711
Travel Clubs - Secretary of State (512) 463-5701
Travel Floater - Inland Marine (512) 305-6711
Travel Insurance License - Agents License - New Applications (512) 322-3503
Travel Insurance License - Agents License - Renewals (512) 322-3503
Travel Policy (Disability) - Individual Accident & Health. (512) 322-3409
Travel Vouchers - Accounting. (512) 463-6150
Treasury Shares, Stock - Financial Monitoring (512) 322-5002
Truckers Insurance(Motor Carriers-Registration) - Texas Department of Transportation 1-800-299-1700

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   U

Key Telephone Listings A to Z
Topic Contact Information
UCC-1 Uniform Commercial Code - Secretary of State (512) 475-2705
Umbrella Coverage, Personal/Commercial - General Liability (512) 305-6711
Unauthorized Insurance - Fraud. (512) 475-4989
Unclaimed Property, Report - Department of Treasury (512) 463-5990 or 1-800-654-3463
Underground Storage Tank - General Liability (512) 305-6711
Underwriter, Ethics - Agents License (512) 322-3503* x 2-3584
Underwriter, Lloyds - Insurer Services (512) 322-3507
Underwriting (Joint) Regulations (Medical Liability) - Professional Liability (512) 305-6711
Underwriting Procedures - Casualty Insurance (512) 322-3430
Underwriting Procedures - Property Insurance (512) 322-2235
Unemployment Insurance Casualty (512) 322-3430
Unfair Claim Settlement Practices - Consumer Protection - Advertising. (512) 475-1949
Unfair Claim Settlement Practices - Consumer Protection - Life, Accident & Health. (512) 463-6515
Unfair Claim Settlement Practices - Consumer Protection - Property & Casualty Claims (512) 463-6515
Uninsured/Underinsured Motorist - Auto Policies - Commercial (512) 322-2266
Uninsured/Underinsured Motorist - Auto Policies - Consumer Inquiries - Consumer Protection (512) 463-6515
Uninsured/Underinsured Motorist - Auto Policies - Personal (512) 322-2266
Unit Statistical Reports - Data Services (512) 475-1878 or(512) 475-3017
Usual & Customary Fees (Doctors) - Consumer Protection 4-6471 or 1-800-252-3439
UT & Other Texas University Employees Group Insurance Program: - Coordinating Bd, Texas College & University System Higher - Education Insurance Program (512) 462-6420
Utilization Review - Claims - Consumer Protection (512) 463-6515
Utilization Review (UR) - Life Group (HMO) (512) 322-4266

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   V

Key Telephone Listings A to Z
Topic Contact Information
Valuable Papers Floater - Inland Marine (512) 305-6711
Valuation - Actuarial Division of Financial (512) 322-5067
Valuation Fees - Actuarial. (512) 322-5067
Vandalism in a Parking Garage - Consumer Protection (512) 463-6515
Variable Annuities - (Certificate of Authority) - Insurer Services (512) 322-3507
Variable Annuities - Policy Submission - Life / Health Group (512) 322-3406
Vehicle Single Interest Insurance (VSI) -Auto Policies - All Other Inquiries - Commercial Automobile (512) 322-2266
Vehicle Single Interest Insurance (VSI) -Auto Policies - Consumer Inquiries - Consumer Protection (512) 463-6515
Vendor Endorsement - General Liability (512) 305-6711
Vent Hoods (Fire Safety) - TCFP (512) 918-7100
Veterinary Medical Examiners, St Bd of - T3, Rm 810 (512) 305-7555
Viatical Settlements - Agents License (512) 322-3475
Viaticals - Life/Health (512) 322-3409
VIP Home Inspections - Loss Control (512) 322-2259
Volunteer Fire Dept. Reports ( Training) - TCFP (512) 918-7100
Volunteer Fireman's & Fire Marshal's Assoc. of Texas (512) 454-3473
Volunteer Fireman Certification. (512) 474-8066

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   W

Key Telephone Listings A to Z
Topic Contact Information
Warranty - Attorney General (512) 463-2100
Windstorm - Rates, Complaints, Cancellation of Coverage, Inquires - TX Windstorm Ins Assn 1-800-788-8247
Windstorm - Request For Inspections - TDI Windstorm Intake Unit (512) 322-3500
Windstorm - TDI Engineering Services (512) 322-2212
Windstorm Damage Claims - Orders - Publications/Distribution (W.C. Circular Letters and/or Manuals) (512) 322-4283
Windstorm Damage Claims - Request For Inspections, (512) 322-3500
Windstorm Damage Claims - TCPIA/"Catpool" (512) 444-9612 or 1-800-248-6032
Windstorm Damage Claims - TWIA/"Catpool" -TX Windstorm Ins Assn 1-800-788-8247
Windstorm Damage Claims - Windstorm Inspections Information, Main Number (512) 322-2203
Windstorm Damage Claims - Windstorm Rates (512) 322-2269
Windstorm Inspections Information - Windstorm Main Number (512) 322-2203
Workers' Compensation - Carrier for Specific Insured - TDI, Workers' Compensation (512) 804-4345
Workers' Compensation - Classifications, Codes, "Premium" Rates (512) 8044636
Workers' Compensation - Deductibles - TDI, Workers' Compensation (512) 322-3495
Workers' Compensation - Employee Leasing - TDI, Workers' Compensation (512) 322-3495
Workers' Compensation - Experience Rating Calculations (National Council on Compensation Insurance or NCCI 1-800-622-4123
Workers' Compensation - Group Purchase - TDI, Workers' Compensation (512) 322-3570
Workers' Compensation - License for agents/adjusters (512) 322-3503
Workers' Compensation - Manual Rules - TDI, Workers' Compensation (512) 322-3495
Workers' Compensation - Rates, Complaints, Cancellation of Coverage, Inquiries (512) 322-3495
Workers' Compensation - TDI, Workers' Compensation, General Number (512) 322-3495
Workers' Compensation - Workers' Compensation Circular Letters and/or Manuals Orders - Publications/Distribution (512) 322-4283
Workers' Compensation Claims - Claims Handled by TDI Coordinator (512) 463-6168
Workers' Compensation Claims - Employee Injury - DWC (512) 804-4636
Workers' Compensation Claims - State Employee Injuries - State Office of Risk Management (SORM) (512) 707-6100
Workers' Compensation Claims at TDI - Claims Handled by TDI Coordinator in HR (512) 305-7634
Workers' Compensation Deductible - TDI, Workers' Compensation (512) 322-3570
Workers' Compensation Employee Leasing - TDI, Workers' Compensation (512) 322-3495
Workers' Compensation Group Insurance - TDI, Workers' Compensation (512) 322-3570
Workers' Compensation Maintenance Tax - Comptroller's Office (512) 463-4068 or 1-800-531-5441
Workers' Compensation Maintenance Tax - Self Insurers Tax - Year End Valuation Reports - Life Actuary (512) 322-5067
Workers' Compensation Oversight Group - TDI, Workers' Compensation (512) 322-3495
Workers' Compensation Retrospective Rating - TDI, Workers' Compensation (512) 322-3570

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   Y

Key Telephone Listings A to Z
Topic Contact Information
Year End Valuation Reports - Life Actuary (512) 322-5067


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Last updated: 03/22/2012



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