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Texas Department of Insurance
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How do I file an IRO Request?

The purpose of this page is to provide information for filing Independent Review Organization (IRO) requests, and on how to obtain access to the IRO online system.

  • Companies - Utilization Review Agents (URAs), Payors, Carriers, and their authorized representatives
    - Online IRO Request System
    - TXCOMP - Instructions on the TXCOMP system to request password access for the online form
    - OLRQI - Instructions on how to complete the online IRO Request Form
  • Patients/Injured Employees or their authorized representatives
    - LHL009 - Request for Review by an IRO
    English: (PDF)
    Spanish: (PDF)
  • Health Care Providers or their authorized representatives
    - LHL009 - Request for Review by an IRO
    English: (PDF)
    Spanish: (PDF)

Related Links

For more information, contact: URAGrp@tdi.texas.gov

Last updated: 5/29/2019