TDI's Key Telephone Listing
(As of 08/15/2011)
| Agency Telephone Number | Mailing Address | Delivery Address |
|---|---|---|
| (512) 463-6169 or 1-800-578-4677 |
P. O. Box 149104 Austin, TX 78714-9104 |
333 Guadalupe Austin, TX 78701 |
| Special TDI Numbers | Telephone Number | FAX Number |
|---|---|---|
| Texas Department of Insurance Jobline | 1-800-952-7099 | 512-305-7581 |
| Report Fraud | 1-888-327-8818 | 512-490-1001 |
| Consumer Information Toll-Free Line or Local Austin Number |
1-800-252-3439 512-804-5140 |
512-475-1771 |
| Texas Consumer Health Assistance Program (CHAP) Toll-Free Line or Local Austin Number |
1-855-839-3439 512-804-5170 |
512-305-7463 |
| Agents Licensing | 512-322-3503 | 512-490-1029 |
| Request for Windstorm Inspections | 1-800-248-6032 | |
| Rate Guide Information | 1-800-599-SHOP(7467) | |
| Texas Health Insurance Pool | 1-888-398-3927 | |
| Children's Health Insurance Program (CHIP) | 1-800-647-6558 | |
| Title | Name | Telephone Number (512) |
FAX Number(512) | Mail Code |
|---|---|---|---|---|
| Commissioner of Insurance | Eleanor Kitzman | 463-6464 | 475-2005 | 113-1C |
| Public Affairs - Associate Commissioner | David Durden | 463-6410 | 475-2005 | 113-1C |
| Acting General Counsel & Chief Clerk ChiefClerk@tdi.state.tx.us |
Sara Waitt | 305-7517 | 490-1064 | 113-2A |
| Assistant General Counsel | 113-2A | |||
| Government Relations Director GovernmentRelations@tdi.state.tx.us |
Carol Cates | 463-6123 | 475-2025 | 113-3A |
| Public Information Office Director PIO@tdi.state.tx.us |
Ben Gonzalez | 463-6425 | 463-6141 | 113-1A |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Administrative Operations - Senior Associate Commissioner & Chief of Staff | Karen Phillips | 305-7249 | 475-2005 | 113-1C |
| Information Technology Services - Director | Amy Lugo | 305-7397 | 490-1000 | 102-ITS |
| Financial Services - Deputy Commissioner & Chief Financial Officer | Jacque Canady | 463-6605 | 463-6203 | 108-4A |
| Staff Services - Director | Creston Brazzil | 475-1763 | 322-2272 | 108-1A |
| Purchasing & Contract Administration - Director | Regina Durden | 475-1782 | 463-6159 | 108-1B |
| Human Resources - Director HumanResources@tdi.state.tx.us |
Patty David | 463-6165 | 305-7192 | 112-HR |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Legal & Regulatory Affairs Acting Associate Commissioner |
Stanton Strickland | 305-7877 | 475-1772 | 110-1A |
| Agency Counsel AgencyCounsel@tdi.state.tx.us |
Cynthia Villareal-Reyna | 463-6102 | 475-1772 | 110-1A |
| Financial Counsel | Rachel Giani | 305-7194 | 475-1843 | 110-1A |
| Policy Development Counsel | Karen Thrash | 322-4355 | 475-1843 | 110-1A |
| Open Records | Lauren Villa | 322-4372 | 475-1772 | 110-1A |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Enforcement - Associate Commissioner | Catherine Reyer | 322-4346 | 475-1772 | 110-1A |
| Compliance Intake Unit | Robert Gutierrez | 475-4987 | 475-1772 | 110-1A |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Insurance Fraud Associate Commissioner |
Dennis Pompa | 463-6492 | 490-1001 | 109-3A |
| Fraud Counsel | Margaret Jonon | 475-2021 | 490-1001 | 109-3A |
| Agent and Company Investigations | Jeff Kirk | 322-3564 | 490-1001 | 109-3A |
| Claim and Workers' Compensation Investigations | Jack Hall | 475-1835 | 490-1001 | 109-3A |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Property & Casualty Senior Associate Commissioner |
C. H. Mah | 322-3587 | 463-6122 | 105-5G |
| Property & Casualty - Associate Commissioner | Marilyn Hamilton | 322-2265 | 490-1014 | 104-PC |
| Data Services | Gary Gola | 475-3026 | 463-6122 | 105-5D |
| Property & Casualty Actuarial | J'ne Byckovski | 475-3017 | 463-6122 | 105-5F |
| TexasSure Vehicle Insurance Verification | Melissa Burkhart | 475-7488 | 490-1060 | 105-5C |
| Commercial Property/Casualty Division - Manager CommercialPC@tdi.state.tx.us |
Mark Worman | 305-7544 | 490-1014 | 104-PC |
| Bond, Crime & Glass | Mercy Gil | 305-6711 | 490-1014 | 104-PC |
| Commercial Auto | Mark Worman | 305-6711 | 490-1014 | 104-PC |
| General Liability | Debbie Booher | 305-6711 | 490-1014 | 104-PC |
| Commercial Property | Jim Bickley | 305-6711 | 490-1014 | 104-PC |
| Professional Liability | Kenneth McDaniel | 305-6711 | 490-1014 | 104-PC |
| Personal Lines Division - Manager AutoHome@tdi.state.tx.us |
Leslie Hurley | 322-2266 | 490-1015 | 104-1A |
| Personal Automobile | Gary Julian | 322-2266 | 490-1015 | 104-1C |
| Homeowners | Gary Julian | 322-2266 | 490-1015 | 104-1A |
| Additional Contact Info. for Personal & Commerical Lines Division Personal & Commerical Lines Division | ||||
| Inspections Division - Deputy Commissioner | Alexis Dick | 322-2235 | 305-7428 | 103-1A |
| Commercial Property Oversight | Richard Baker | 322-2259 | 322-3515 | 103-1D |
| Engineering Engineering@tdi.state.tx.us |
Sam Nelson | 322-2212 | 463-6693 | 103-3A |
| Windstorm Inspection | Welch V. Watt | 322-2203 | 322-2273 | 103-1E |
| Loss Control | Richard Baker | 322-3435 | 305-7425 | 103-9A |
| Title Division - Deputy Commissioner Title@tdi.state.tx.us |
Robert Carter | 322-3482 | 305-7426 | 106-2T |
| Title Examinations - Director | Robert York | 322-5027 | 305-7426 | 106-2T |
| WC Classification/Premium Calculation - Deputy Commissioner |
Nancy Moore | 322-3486 | 490-1050 | 105-2A |
| Classification | Joel Isgrig | 322-3493 | 490-1050 | 105-2A |
| Oversight Group | Pat Brabham | 322-3495 | 490-1050 | 105-2A |
| Group Purchase/Retrospective Rating | Christy Gattis | 322-3570 | 490-1050 | 105-2A |
| Employee Leasing | Jerry Schwab | 322-3495 | 490-1050 | 105-2A |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Life, Health & Licensing Senior Associate Commissioner |
Katrina Daniel | 305-7342 | 490-1041 | 107-2A |
| Regulatory Matters - Deputy Commissioner | Doug Danzeiser | 475-1964 | 490-1041 | 107-2A |
| Director of Policy Development | Ana Smith-Daley | 305-7430 | 490-1041 | 107-2A |
| Healthy Texas - Project Manager | Amy Einhorn | 322-4336 | 490-1041 | 107-2A |
| Licensing Division - Deputy Commissioner License@tdi.state.tx.us |
Chris Bean | 463-8917 | 490-1029 | 107-1A |
| Life/Health Division - Deputy Commissioner/Chief Actuary LifeHealth@tdi.state.tx.us |
Jan Graeber | 322-3401 | 322-3552 | 106-1A |
| Accident & Health | Cindy Carpenter | 322-3409 | 322-3552 | 106-1D |
| Life, Annuity & Credit | Chris Herrick | 322-3406 | 322-3506 | 106-1E |
| Health and WC Network Certification & QA Division Deputy Commissioner HWCN@tdi.state.tx.us |
Debra Diaz-Lara | 322-4266 | 490-1013 | 103-6A |
| Manager | Mark Rhemann | 322-4266 | 490-1013 | 103-6A |
| Filing & Operations Division - Deputy Commissioner |
Angelia Johnson | 322-3575 | 490-1016 | 104-3B |
| Life/Health & HMO Intake Section | Belinda Reveles | 322-4245 | 490-1017 | 106-1E |
| Property & Casualty Intake Section | Sharalyn Taylor-Hargrove | 305-7423 | 490-1016 | 104-3B |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Financial - Senior Associate Commissioner | Danny Saenz | 322-5040 | 322-5074 | 305-2A |
| Deputy Commissioner | Kevin Brady | 305-6788 | 322-5074 | 305-2A |
| Actuarial - Managing Actuary | Mike Boerner | 322-5067 | 322-5083 | 302-3A |
| Company Licensing & Registration Division - Director | Godwin Ohaechesi | 322-3507 | 490-1035 | 305-2C |
| Licensing - Admitted Companies and HMOs | Jeff Hunt | 322-4370 | 490-1035 | 305-2C |
| Registration - Surplus Lines, Foreign RRGs - Purchasing Groups | Kathy Wilcox | 322-3535 | 490-1035 | 305-2C |
| Statutory Deposits | Tina Martinez-Saucedo | 322-4124 | 490-1035 | 305-2C |
| Contract Administration | Lewis Wright | 322-3463 | 322-5074 | 305-2A |
| Financial Analysis/Chief Analyst FinancialAnalysis@tdi.state.tx.us |
Doug Slape | 322-5012 | 322-5082 | 303-1A |
| Financial Examinations/Chief Examiner | Ignatius Wheeler | 322-5038 | 322-5026 | 305-2E |
| Market Conduct - Assistant Chief Examiner | David Moskowitz | 322-5033 | 322-5026 | 305-2E |
| Rehabilitation & Liquidation Oversight - Director LiquidationOversight@tdi.state.tx.us | Angel Garrett | 322-5093 | 322-5020 | 305-1C |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Consumer Protection Senior Associate Commissioner ConsumerProtection@tdi.state.tx.us |
Audrey Selden | 322-4309 | 305-7463 | 111-1A |
| Special Work Assignments Team | Melissa Hield | 322-4349 | 305-7463 | 111-1A |
| Complaints Resolution | Valerie Brown | 305-8199 | 475-1771 | 111-1A |
| Advertising Unit Advertising@tdi.state.tx.us |
Jack Evins | 475-1949 | 305-8192 | 111-2A |
| Consumer Information Toll-Free Line or Local Austin Number |
John Robinson | 1-800-252-3439 512-804-5140 |
475-1771 | 111-1A |
| Texas Consumer Health Assistance Program (CHAP) Toll-Free Line or Local Austin Number |
Aelia Khan | 1-855-839-2427 512-804-5170 |
305-7463 | 111-1A |
| Public Education | Richard Lee | 463-6534 | 305-7463 | 111-1A |
| Speaker's Bureau | Falecia Rivers | 305-7196 | 305-7463 | 111-1A |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| State Fire Marshal Fire.Marshal@tdi.state.tx.us |
Paul Maldonado | 305-7900 | 305-7910 | 112-FM |
| Assistant Director |
Ed Salazar | 475-2979 | 305-7910 | 112-FM |
| Special Projects | Wayne Smith | 305-7911 | 305-7910 | 112-FM |
| Licensing - Assistant State Fire Marshal | Ed Salazar | 305-7927 | 305-7910 | 112-FM |
| Investigations & Licensing - Assistant State Fire Marshal |
Mark Lockerman | 305-7920 | 305-7910 | 112-FM |
| Inspections - Assistant State Fire Marshal |
Kurt Harris | 305-7902 | 305-7910 | 112-FM |
| Prevention, Education & Outreach | Melissa Whitmore | 305-7237 | 305-7910 | 112-FM |
| Title | Name | Telephone Number (512) |
FAX Number (512) |
Mail Code |
|---|---|---|---|---|
| Workers' Compensation Commissioner | Rod Bordelon | 804-4400 | 804-4401 | MS-1 |
| General Counsel | Dirk Johnson | 804-4422 | 804-4401 | MS-1 |
| Special Deputy Commissioner for Policy and Research | Amy Lee | 804-4410 | 804-4301 | MS-1 |
| Executive Deputy Commissioner for Operations | Patricia Gilbert | 804-4302 | 804-4301 | MS-1 |
| Executive Deputy Commissioner for Health Care Management and System Monitoring |
Matthew Zurek | 804-4870 | 804-4811 | MS-48 |
| Hearings, Acting Deputy Commissioner | Daniel Barry | 804-4439 | 804-4071 | MS-30 |
| Medical Advisor | Dr. Donald Patrick | 804-4415 | 804-1040 | MS-41 |
| Public Information | John Greeley | 305-7132 | 463-6141 | 113-1A |
| Government Relations | Jessica Kaylakie | 322-4280 | 475-2025 | 113-3A |
| DWC Customer Liaison | Ceclie Norton | 804-4253 | 804-4251 | MS-1 |
| Workers' Compensation Counsel, Section Chief | Jeff Carothers | 804-4280 | 804-4276 | MS-4D |
| DWC Enforcement, Acting Manager | Leah Gillium | 804-4278 | 804-4276 | MS-4D |
Return to TopFor more information contact:
Last updated: 12/02/2011
