• Increase Text Icon
  • Decrease Text Icon
  • Email Icon
  • Print this page
You are here: Home . consumer . storms . helpafterharvey

Español

Hurricane Harvey

Call your insurance agent or company as soon as possible to report property damage.

Get help in person:

You can also use our Company Lookup to find company contact information.


Like TDI on Facebook    Follow TDI on Twitter    Sign up for email updates    Subscribe to TDI's YouTube Channel

 Information

What TDI can do for you (video): We can help with your insurance questions and concerns.

My home was damaged by Harvey: A quick guide on filing claims, deadlines, and resources.

Your insurance claims (video): The major types of policies that will cover damage to your property.

How do I file a homeowners claim? We walk you through the process, including deadlines and what to do if you disagree with your insurance company’s estimate.

Beware of scams (video): Scam artists too often follow a large storm or disaster. We tell you how to recognize and protect yourself from fraud.

Preventing contractor fraud (video): A look at how our fraud team works to protect consumers in areas affected by storms.

Do your repairs need a windstorm inspection? We list some things to keep in mind as you repair and rebuild.

My car was flooded: Answers to common questions if your car is flooded.

Beware of buying flood-damaged vehicles: Things to look for when buying a used car, boat, or RV.

After the storm: Tips on recovery and getting the claims process started.

House Bill 1774: The legislation does not change how you file a claim or how your insurer will process your claim.

 Resources

DisasterAssistance.gov: Apply online for disaster assistance from FEMA (Federal Emergency Management Agency). You also can apply in person at a FEMA Disaster Recovery Center.

Workers' compensation: Information for injured employees, health care providers, and workers’ comp carriers.

Resources for media: Policy counts and related information.

Rumor control: FEMA checks out the rumors and provides the facts.

 Guidance to insurers, agents, and adjusters

Bulletins: Guidance to insurers on grace periods for premium payments, health coverage, and more topics.

Emergency adjusters: Information on the emergency adjuster application process. To apply, complete Parts I, II, and IX of the application. Fingerprints aren’t required. There is a $20 fee.

 Key contacts

Texas Department of Insurance Consumer Help Line: 1-800-252-3439, 8 a.m. to 7 p.m. Monday to Friday and 8 a.m. to 5 p.m. Saturday. Call us if you need information, have a complaint, or can't locate your agent or company.

National Flood Insurance Program

Texas Windstorm Insurance Association: 1-877-281-1431 (English) or 1-866-443-3144 (Español).

Texas FAIR Plan Association: 1-877-786-5665 (English) or 1-866-443-6738 (Español).

Governor’s Texas Hurricane Center



For more information, contact:

Last updated: 09/22/2017

Contact Information and Other Helpful Links