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You are here: Home . consumer . storms . helpafterharvey


Hurricane Harvey

We're ready to help

Do you need information, have a complaint, or need help finding your agent or company? Call our Consumer Help Line at 1-800-252-3439, 8 a.m. to 5 p.m. Monday to Friday.

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  • DisasterAssistance.gov: Check the status of your FEMA application. Find a hotel that accepts FEMA's Transitional Sheltering Assistance.
  • FEMA Disaster Recovery Centers: Check the status of your FEMA application. Find out how to apply for a disaster loan from the Small Business Administration.
  • Workers' compensation: Information for injured employees, health care providers, and workers’ comp carriers.
  • Resources for media: Policy counts and related information.
  • FEMA - Texas Disaster Mitigation: FEMA checks out rumors and provides the facts, gives tips for cleaning mold, and links to helpful videos and resources.

Guidance to insurers, agents, and adjusters

  • Bulletins: Guidance to insurers on grace periods for premium payments, health coverage, and more topics.
  • Emergency adjusters: Information on the emergency adjuster application process. To apply, complete Parts I, II, and IX of the application. Fingerprints aren’t required. There is a $20 fee.

Key contacts

For more information, contact:

Last updated: 02/07/2018

Contact Information and Other Helpful Links