Hurricane Gustav Resource page
Contact Your Insurance Carrier | Contact TDI | Current Conditions | Additional Disaster Resources | Consumer Bill of Rights | Helpful Publications | Prevent Insurance Fraud | Flood-Damaged Vehicle Alert | Contact the Office of the Texas Attorney General | File an Insurance Complaint | TDI News Releases
Hurricane Gustav made landfall along the central Louisiana coast on Monday, September 1, 2008. After landfall, the system weakened and bore northwest to near Texarkana before dissipating. While more than a quarter million Texans evacuated in anticipation of a strike, Texas was spared significant damages, and evacuees were able to return home by September 4, 2008. Texas also hosted evacuees from Louisiana, some of whose return was delayed, due to the much more extensive damages experienced in their home areas
Contact Your Insurance Carrier
- Contact Your Insurance Carrier
- Contact Flood Insurance Companies in Texas
Contact TDI
If you need information, have a complaint, or can’t locate your agent or company, call the toll-free TDI Consumer Help Line
1-800-252-3439
The Consumer Help Line will be open from 8 a.m. to 5 p.m.
Current Conditions
Weather
- National Hurricane Center (National Weather Service)
- Weather Satellite - Gulf of Mexico
- NWS Local Weather Information
Road Closures
To view current information about road closures and other road information, call the Texas Department of Transportation (TxDOT) or visit its website
1-800-452-9292 (Texas Travel Information Center)
www.txdot.gov/travel/road_conditions2.htm
Health and Safety
To view Department of State Health Services information, visit
Additional Disaster Resources
- Disaster Preparedness Resource Pages: Hurricane Page
- Wind and Hail Insurance Resource Page
- Frequently Asked Disaster Assistance Questions
- Hurricane/Tornado Recovery Efforts and Clean-Up Hazards
- Preparing for a Hurricane FactSheet
- Tree Trimming Safety Tips for Hurricane/Tornado
National Flood Insurance Program (NFIP)
The NFIP encourages policyholders who experienced flood damage to file their claim through the agent who issued their flood insurance policy. Consumers interested in purchasing flood insurance should ask their agent about such coverage. For more information about flood insurance, call NFIP or visit its website
1-888-FLOOD 29 (356-6329)
www.floodsmart.gov
Texas Windstorm Insurance Association (TWIA)
Important Notice: When reporting windstorm claims, some insureds may not be aware that coverage for wind may be provided separately provided under a TWIA policy. Companies that do not provide windstorm coverage under their property policies should advise insureds who make windstorm claims to contact their agent to determine if a TWIA policy is in effect. For more information about windstorm insurance, call TWIA or visit its website
1-800-788-8247
www.twia.org
To view the TWIA claim form (First Notice of Loss) and instructions for filing a claim, please visit
Consumer Bills of Rights
Helpful Publications
The following publications will help you prepare for a disaster and become more knowledgeable about insurance issues:
General
- Disaster Insurance Tip Card (PDF)
- Storm Warnings
- Helping You With Your Insurance Complaint
- Insurance Fraud
- Business Interruption Coverage (Word) (PDF)
Windstorm
- Repairs After a Storm
- No Inspection Required
- Repairing My Exterior Siding After a Storm
- Repairing My Garage Door After a Storm
- Repairing My Roof After a Storm
- Repairing My Windows and Doors After a Storm
Homeowners
- Homeowners Insurance Price Comparisons
- Homeowners Insurance
- Home Inventory Checklist (PDF)
- Handling Water-Damage and Mold Claims
- Health Alert: Carbon Monoxide Warning! (PDF)
Auto
Prevent Insurance Fraud
Consumer Alert: Beware of Disaster-Related Fraud (PDF)
Insurance Fraud Toll-Free Hotline - 1-888-327-8818
Online Fraud Reporting: Secure Transmission, Fast, Comprehensive, Easy Data Entry
Flood-Damaged Vehicle Alert
Consumer Alert: Car Buyers Urged to Beware of Flood-damaged Vehicles (PDF )
Contact the Office of the Texas Attorney General
Call the toll-free complaint line or file a complaint to report fraudulent business practices or price gouging.
1-800-252-8011
www.oag.state.tx.us/
File an Insurance Complaint
Read about TDI's consumer complaints process in the Helping You With Your Insurance Complaint publication. You may also e-mail, mail, or fax your complaint along with copies of your supporting documents to
Texas Department of Insurance
Consumer Protection Program (MC 111-1A)
P.O. Box 149091
Austin, TX 78714-9091
Fax: 512-475-1771
E-mail: ConsumerProtection@tdi.state.tx.us
Insurance Complaint Forms
- English Online Form
- Easy Print Form RTF Format | PDF Format
For more information contact:
Last updated: 12/22/2011
