Texas Department of Insurance


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The Insurance Complaints Information System (ICIS) Database Sample

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The Insurance Complaints Information System (ICIS) Database Sample
Complaint Number Owner Received Date Closed Date Correspondent Correspondent Location Subject of Complaint Subject Name Subject ID Line of Coverage Subject Name Reason for Complaint Subject Name Disposition of Complaint Subject Name Type of Complaint Subject Name
567891 MDC 02/28/1998 03/15/1998 Provider SE Texas Insurance Co-Licensed / Active Pin Oak Insurance Company 23098 Auto Liability Pin Oak Insurance Company Delays (Claim Handling) Pin Oak Insurance Company Claim Settled Pin Oak Insurance Company Justified Complaint Pin Oak Insurance Company
230956 MDC 01/29/1998 02/24/1998 Insured N Central Texas Third Party Admin-
istrators
Willow Admin-
istrators
36801 Group A and H Willow Admin-
istrators
Unsatisfactory Settlement / Offer Willow Admin-
istrators
Question of Fact Willow Admin-
istrators
Justified Complaint Willow Administrators
443399 MDC 01/12/1998 02/11/1998 Insured Out of State Self-Funded / E.R.I.S.A Tree Workers Health Benefit Plan 20073 Group A and H Tree Workers Health Benefit Plan Unsatisfactory Settlement / Offer Tree Workers Health Benefit Plan Information Furnished Tree Workers Health Benefit Plan Justified Complaint Tree Workers Health Benefit Plan
246578 MDC 03/05/1998 03/19/1998 Relative SE Texas Premium Finance Spruce Finance Company 1076 Auto Multi- Coverage Spruce Finance Company Agent Handling Spruce Finance Company Premium Refunded Spruce Finance Company Justified Complaint Spruce Finance Company
309921 MDC 02/04/1998 02/27/1998 Attorney N Central Texas Agent Twiggy Birch 4402 Auto Multi- Coverage Twiggy Birch Premium and Rating Twiggy Birch Company Position Upheld Twiggy Birch Justified Complaint Twiggy Birch
540965 MDC 02/25/1998 03/10/1998 Insured W Texas Insurance Co- Licensed / Active Cedar P&C Insurance Company 5298 Homeowners Cedar P&C Insurance Company Delays (Policyholder Service) Cedar P&C Insurance Company Premium Refunded Cedar P&C Insurance Company Justified Complaint Cedar P&C Insurance Company


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Last updated: 12/09/2011

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