Adjuster: public insurance

Update contact information

• You must notify us immediately of changes to your contact information, legal name, or business name or address.
• To update your information, go to our webpage: “Do you need to change a name or address?”

Print license

You can print your license by going to the Sircon website. Don’t remember your license number? Use Sircon’s Customer Inquiry tool to find it.

Continuing education credits

• To keep your license in good standing, you must take 24 hours of continuing education every two years.
  • In most cases, if you have a non-resident license, you don’t need to take continuing education courses through the state of Texas. To find out if you need to take Texas courses, go to the Sircon website and click on “Continuing Education Transcript Inquiry.”
  • Three hours must be in ethics / consumer protection (if your license expired on or before August 31, 2022, you need only two hours of ethics). To find courses, go to the Sircon website, click on “Approved Courses Inquiry,” and find “Ethics” in the category column.
  • At least 12 hours must be “classroom” or “classroom equivalent” courses. To find these courses, go to the Sircon website, click on “Approved Courses Inquiry,” and look in the method column.
• There’s a $50 fine for every hour not completed on time, up to a maximum of $500 per license. You won't be able to renew your license until your continuing education is complete, and you've paid any fines. (There is no cap on fines for licenses that expired before June 1, 2018.)
• Create an account on the Sircon website to:
  • Find courses and providers.
  • View your transcript.
  • Ask for an exemption or extension.
• You may not need to complete continuing education if you have been continuously licensed in Texas for at least 20 years without interruption. To apply, go to Sircon and click on "Request CE Exemption."
• More information:
  • What you should know about continuing ed
  • Pearson VUE
  • TDI continuing education FAQs page
  • Rules for continuing education courses and credits

License renewal

• To ensure there is no delay in renewing a license, complete continuing education hours at least 30 days before your license expires. This will allow time for the continuing education provider to report the successful completion of the course to us.
• You will get a postcard if you need to take any continuing education courses before renewing your license.
• Use the renewal notice that will be mailed to you. You should get the notice 90 days before your license expires. If you need a copy of your renewal notice, email License@tdi.texas.gov or call 512-676-6500. You have the option to pay your renewal application fee by check or money order by mail to the address listed on the renewal notice.
• You will need to let us know which contract you will use with your clients. You can use either:
  • The contract we developed, the Public Insurance Adjuster Contract (Form FIN535). You can mark on the application that you will use our contract.

    or

  • A contract you developed if it meets the requirements in the Texas Administrative Code, section 19.708. You will need to send a copy of your contract with your application.
• The renewal application fee is $50 (non-refundable).
• The late fee is $25.

Cancel license

To cancel your license, complete the Voluntary Surrender form and send it to CE@tdi.texas.gov.

Letter of certification

You can ask for a letter of certification (proof you have a license in Texas) by going to Sircon. You will need to pay $11, plus any additional fees Sircon might charge.